Manager of Enterprise Knowledge Infrastructure

1 week ago

Canberra, ACT, Australia beBeeKnowledge Full time $100,000 - $120,000
Knowledge Management Role

This key role oversees the development, maintenance and governance of an organisation's knowledge management framework.

Responsibilities include building and curating accurate and user-friendly knowledge articles, establishing content lifecycle and review processes, and providing training and guidance to teams.

A strong in-depth understanding of ITIL frameworks is essential for this position. Stakeholder engagement, governance and performance reporting skills are also necessary.

Candidates should be Australian citizens with a TSPV clearance who can commence employment early to mid-2026. Those with transferable skills and a current TSPV clearance are encouraged to apply.

  • Key Responsibilities:
    • Lead and govern the organisation's knowledge management framework
    • Build, curate and maintain accurate and user-friendly knowledge articles
    • Establish and manage content lifecycle and review processes
    • Provide training, guidance and templates to uplift capability across teams
  • About the Role:
    • Strong experience in ICT or service-focused knowledge management required
    • In-depth understanding of ITIL frameworks essential
    • Skilled in stakeholder engagement, governance and performance reporting necessary

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