Senior Billing Technical Specialist

1 week ago

Sydney, New South Wales, Australia beBeeBilling Full time $140,000 - $160,000
Job Opportunity

This is a highly technical role that requires expert-level billing knowledge and skills to provide support to customers.

  • Customer service involves responding to inbound requests over the phone and email, diagnosing and resolving complex billing issues.
  • The successful candidate will have experience with invoicing systems, vendor invoices, SAP, APIs, databases, cloud services, and system architecture.

Key responsibilities include creating and maintaining internal documentation, leading incident response, and working closely with engineering on bug fixes and feature requests.

A strong candidate will possess excellent communication skills, analytical skills, and a customer-centric mindset. They will also be able to prioritize tasks effectively and manage user expectations in a fast-paced work environment.

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