Gucci Luxury Retail Manager

2 days ago

Perth, Western Australia Gucci Full time

Company Overview

Gucci, a global luxury fashion brand, is seeking an experienced Team Manager to join its dynamic team at the Perth Store in the CBD. As a member of our team, you will be part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

About Us

We are committed to building a diverse workforce and believe diversity in all its forms enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world.

Job Description

The role of a Team Manager will lead, supervise, and inspire a dedicated team of Client Advisors to deliver exceptional results through a client-centric approach.

Your Opportunity

  • Promote a positive, collaborative, and professional team environment that fosters trust, integrity, and superior performance standards, leading by example.
  • Conduct regular and performance conversations, discussing results and developing action plans by setting reasonable, achievable, and SMART KPIs, ensuring it is tracked in Workday.
  • Partner with the Retail Manager/Associate Retail Manager and the HR department on all employee relations issues to ensure effective and consistent resolutions.
  • Support and coordinate the opening and closing of the store as the Manager on Duty.
  • Lead the store morning briefings as and when required, delivering key business communication and daily objectives.
  • Develop a Client Engagement mindset, with the purpose of building long-lasting relationships with clientele.
  • Full utilization of various clienteling tools available to activate, retain, and grow personal client base.
  • Lead the execution of clienteling activities with your team, developing actions to reach clear goals and KPIs.
  • Monitor performance of the categories assignment and proactively propose action plans to reach targets.

Requirements

  • Studies in Business Management/Retail Management desirable.
  • Previous experience as a Department Manager or Senior Client Advisor, in a supervisory capacity from the retail or service industry, with a proven track record, preferably in luxury fashion.
  • Strong analytical and problem-solving skills.
  • Commercial awareness.
  • Experience in management of a small team.
  • Exceptional written and verbal communication skills.

Estimated Salary: AU$85,000 - AU$110,000 per annum (dependent on experience), plus superannuation and other benefits.

Benefits

  • A competitive salary package.
  • Opportunities for career growth and development within the company.
  • A dynamic and supportive work environment.
  • Access to exclusive staff discounts and promotions.

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