Gucci Store Manager

5 days ago

Perth, Western Australia Gucci Full time

About the Role

We are seeking a highly skilled and experienced Team Manager to join our dynamic team at our Perth Store located in the CBD.

Key Responsibilities

  • Lead and inspire a dedicated team of Client Advisors to deliver exceptional client experiences
  • Conduct regular performance conversations and develop action plans to drive team performance
  • Partner with the Retail Manager and HR department to resolve employee relations issues
  • Support the opening and closing of the store as the Manager on Duty
  • Lead morning briefings and deliver key business communication and daily objectives
  • Develop a client engagement mindset and build long-lasting relationships with clientele
  • Utilize clienteling tools to activate, retain, and grow personal client bases
  • Lead the execution of clienteling activities and develop actions to reach clear goals and KPIs
  • Manage and resolve customer issues providing commercially sound solutions
  • Monitor performance of categories and propose action plans to reach targets
  • Partner with the Retail Manager and Merchandising team to grow the business
  • Ensure compliance of Workplace Health and Safety strategies

Requirements

  • Studies in Business Management or Retail Management desirable
  • Previous experience as a Department Manager or Senior Client Advisor in a supervisory capacity
  • Strong analytical and problem-solving skills
  • Commercial awareness
  • Experience in managing a small team
  • Exceptional written and verbal communication skills

About Gucci

Gucci is a global luxury fashion brand that offers endless possibilities to learn and grow. We are committed to building a diverse workforce and fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

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