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Gucci Retail Team Lead

1 month ago

Perth, Western Australia GUCCI AUSTRALIA PTY LTD Full time

Job Summary

As a Gucci Store Manager, you will be responsible for leading and developing a high-performing retail team in a fast-paced environment. Your goal will be to deliver exceptional customer experiences and drive sales performance to achieve business objectives.

Key Responsibilities

  • Manage the day-to-day operations of the store, including visual merchandising and safety standards.
  • Develop and implement strategies to drive sales performance and achieve business objectives.
  • Lead and support the management of Gucci events, including staffing, client appointments, and meeting budgeted sales targets.
  • Mentor and develop your management team to provide first-line support to client advisors.
  • Partner with the Retail Director and HR on people-related items, including recruitment, onboarding, development plans, and performance management.
  • Build and retain a strong team through effective staff coaching and development.

Requirements

  • Previous experience in luxury retail is highly regarded.
  • Clear communication skills are essential, both written and verbal.
  • Proven experience in leading, developing, and managing a large team to achieve and exceed KPIs.
  • Demonstrated experience handling employee relations matters, including underperformance and formal disciplinary processes.
  • The ability to problem-solve and multi-task in a fast-paced environment.

About Gucci

Gucci is committed to building a diverse workforce and fostering a stimulating and fulfilling workplace environment. We believe diversity enriches the workplace and helps us adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.