Gucci Retail Team Lead

18 hours ago

Perth, Western Australia GUCCI AUSTRALIA PTY LTD Full time

Job Opportunity

As a Store Manager at GUCCI AUSTRALIA PTY LTD, you will be responsible for leading and developing a high-performing retail team in a fast-paced environment. Your primary goal will be to deliver exceptional results and provide an outstanding experience for all Gucci clients.

Key Responsibilities

  • Manage the day-to-day operations of the store and drive sales performance to achieve business objectives.
  • Develop and implement key clientele strategies to help your team build and nurture their clientele base.
  • Collaborate with Head Office departments to deliver strategic goals, including HR, Client Engagement, Finance, and Merchandising.
  • Mentor and develop your management team to provide first-line support to Client Advisors.
  • Partner with the Retail Director and HR on people-related items, including recruitment, onboarding, development plans, and performance management.
  • Build and retain a strong team through effective staff coaching and development.
  • Ensure the store is maintained at all times, particularly through visual merchandising and safety standards.
  • Lead and support the management of Gucci events, focusing on staffing, client appointments, and meeting budgeted sales targets.

Requirements

  • Previous experience in luxury retail is highly regarded.
  • Clear communication skills are essential, both written and verbal.
  • Proven experience in leading, developing, and managing a large team to achieve and exceed KPIs.
  • Demonstrated experience handling employee relations matters, including underperformance and formal disciplinary processes.
  • The ability to problem-solve and multi-task in a fast-paced environment.

About Us

Gucci is committed to building a diverse workforce and believes that diversity enriches the workplace. We welcome and consider applications from all qualified candidates, regardless of their background.

Gucci is made up of people who are diverse, talented, and unique. We invite you to join our team and contribute to the development of the business.

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