Senior Retail Operations Manager

2 weeks ago


Sydney, New South Wales, Australia Convenience Full time

Express your interest in leading the retail operations of Australia's largest petrol and convenience retail network.

About Us

VIVA Energy Retail operates over 900 OTR stores across Australia, providing outstanding Guest service and a wide range of products and services. Our commitment to excellence drives our success and we're looking for talented individuals to join our team.

About the Role

We are seeking an experienced Senior Retail Operations Manager to oversee the day-to-day operations of one of our OTR stores. Key responsibilities include:

  • Leading and managing a high-performing store team to deliver exceptional customer service and drive sales growth
  • Developing and implementing operational strategies to improve efficiency, productivity, and customer satisfaction
  • Maintaining high standards of health and safety, quality, and compliance within the store
  • Collaborating with other departments to ensure seamless integration and achieve business objectives

Requirements

To succeed in this role, you will need:

  • Proven experience in a senior retail management position, preferably in a similar industry
  • Strong leadership and communication skills to inspire and motivate a team
  • A passion for driving business results and improving processes
  • Ability to work independently and as part of a team to achieve shared goals
  • Strong attention to detail and analytical skills to identify areas for improvement

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of $90,000 - $120,000 per annum, based on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and dynamic work environment that values innovation and creativity
  • A comprehensive benefits package, including discounts through the OTR app, barista coffee training, and more

Please apply today to take the first step in joining our exciting journey



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