Energy Client Success Manager

1 week ago

Perth, Western Australia Rystad Energy Full time
About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to empowering businesses, governments, and organizations to make informed decisions in the energy sector.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain, and power markets.

Headquartered in Oslo, Norway, with a global network, our data, analysis, advisory, and education services provide clients a competitive edge in the market.

The Role

The Australia Commercial team is seeking a dynamic individual to join our Perth team as a Client Success Manager (CSM) responsible for fostering lasting client relationships and being a trusted advisor.

Rystad Energy is looking for candidates with proven experience in customer success and/or business analysis, specifically within the Energy space. The ideal candidate should possess expertise in the SaaS industry, strong commercial awareness, excellent networking skills, and the ability to listen and understand customer needs.

Key Responsibilities
  • Act as clients' trusted advisor by designing and delivering tailored engagement plans to help clients maximize value from Rystad products and services.
  • Manage the end-to-end customer lifecycle, including onboarding sessions, product training, and timely client query resolution.
  • Track client usage rates and implement strategies with the account team to improve user adoption rates.
  • Work closely with the account team to identify upsell opportunities, initiatives to grow the user base, and maximize contract renewals.
  • Build and maintain strong client relationships with key stakeholders.
  • Act as a conduit between clients and Rystad internal stakeholders to provide product/services feedback.
  • Develop a sound understanding of Rystad Energy products and services and proactively identify areas of improvement to increase market share and penetration.
  • Provide timely support to your book of accounts and the wider client portfolio.
  • Proactively participate in industry and networking events to grow the Rystad Energy brand.
  • Maintain all client data and interaction records in the CRM system.
Requirements
  • Minimum of Bachelor's degree required.
  • Minimum three years of experience in relevant sectors such as Energy, Finance, SaaS, or Consulting.
  • Proactive and self-motivated individual with a strong interest in client-facing roles, customer experience, and business relationships.
  • Excellent written, oral, presentation, and communication skills.
  • Willingness to travel based on business needs.
  • Previous experience with large enterprise/global customers is preferred.
  • Passionate about developing close relationships with our customers and enabling their long-term success.
  • Proven knowledge of Energy markets is a key strength.
  • Proven understanding of valuation models and economic analysis are highly desired.
  • Experience working with databases, CRM platforms, and Power BI is an advantage.
  • Strong focus on collaboration and teamwork across functions and regions.
  • Strong Microsoft Office skills (PowerPoint and Excel).

Only candidates with full working rights in Australia will be considered for this role.

  • Energy Client Success Manager

    4 days ago

    Perth, Western Australia Rystad Energy Full time

    About Rystad EnergyRystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.Our extensive portfolio of...

  • Energy Client Success Manager

    2 weeks ago

    Perth, Western Australia Rystad Energy Full time

    About Rystad EnergyRystad Energy is a leading global independent research and energy intelligence company dedicated to empowering businesses, governments, and organizations to make well-informed decisions in the energy sector.Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil...

  • Energy Client Success Manager

    9 hours ago

    Perth, Western Australia Rystad Energy Full time

    About Rystad EnergyWe are a leading global independent research and energy intelligence company dedicated to empowering businesses, governments, and organizations to make well-informed decisions.Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables,...

  • Energy Industry Client Success Specialist

    4 days ago

    Perth, Western Australia Rystad Energy Group Full time

    About Rystad EnergyRystad Energy is a leading global independent research and energy intelligence company dedicated to empowering businesses, governments, and organizations to make well-informed decisions in the energy sector. Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil...

  • Energy Industry Client Relationship Manager

    2 days ago

    Perth, Western Australia Rystad Energy Full time

    About Rystad EnergyRystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy.Our international team empowers businesses, governments, and organizations to make well-informed decisions by providing high-quality data and thought leadership.Our extensive portfolio of...

  • Commissioning Manager

    10 hours ago

    Perth, Western Australia Pacific Energy Full time

    About the RolePacific Energy is a leading provider of sustainable distributed energy solutions in Australia. Our mission is to drive the transition to a clean energy future.We are seeking a highly skilled Commissioning Manager to oversee the management of the Commissioning function within our Engineering and Design functional support team.Key...

  • Energy Efficiency Specialist

    1 month ago

    Perth, Western Australia ERA Energy Full time

    Energy Consultant Job Description **Job Summary** ERA Energy is seeking a skilled Energy Consultant to join our team. As an Energy Consultant, you will work with clients to understand their energy usage and develop plans to reduce energy consumption, saving costs and reducing carbon footprint. **Key Responsibilities** * Analyze individual or company...

  • Commissioning Manager

    4 days ago

    Perth, Western Australia Pacific Energy Full time

    Pacific Energy is a leading provider of sustainable distributed energy solutions in Australia.We are committed to transitioning the world to a clean energy future.As a result of our continued growth and expansion, we have a new opportunity for a Commissioning Manager to oversee the management of the Commissioning function within the Engineering and Design...

  • Energy Estimator

    1 month ago

    Perth, Western Australia Pacific Energy Full time

    Pacific Energy is a leading provider of sustainable distributed energy solutions in Australia. Our mission is to drive the transition to a clean energy future. As a pioneer in the field, we offer end-to-end solutions for renewable energy technologies, including solar, wind, battery energy storage, and green hydrogen. Our team is dedicated to delivering...

  • Monster Energy Field Representative

    1 month ago

    Perth, Western Australia Monster Energy Full time

    **Essential Responsibilities:**Conduct guerrilla sampling of Monster Energy to generate trial among consumers.Identify and engage with individuals who require energy and provide them with trial opportunities.Distribute point-of-sale materials to reinforce brand loyalty among consumers.Maintain the integrity of program materials and assets on behalf of...

  • Renewable Energy Operations Specialist

    1 day ago

    Perth, Western Australia Pacific Energy Full time

    Job SummaryPacific Energy is a leading provider of sustainable distributed energy solutions in Australia. As an Operations Specialist, you will play a critical role in ensuring the optimal performance of our power generation assets.Key ResponsibilitiesAnalyse and prioritise events and alarms to prevent equipment failures and ensure asset availability.Manage...

  • Renewable Energy Specialist

    2 weeks ago

    Perth, Western Australia Pacific Energy Full time

    Pacific Energy is a leading Australian company in the provision of sustainable distributed energy solutions.Our mission is to drive the transition to a clean energy future by delivering innovative and reliable energy solutions.We specialize in designing, building, and operating power generating assets for mining companies, businesses, and state-owned...

  • Renewable Energy Operations Specialist

    9 hours ago

    Perth, Western Australia Pacific Energy Full time

    Job DescriptionPacific Energy is a leading provider of sustainable distributed energy solutions in Australia. Our mission is to drive the transition to a clean energy future.As a key member of our team, you will play a critical role in ensuring the optimal performance of our power generation assets. Your responsibilities will include:Key...

  • Energy Systems Analyst

    2 weeks ago

    Perth, Western Australia Australian Energy Market Operator Full time

    Job Title: Principal AnalystAustralian Energy Market Operator (AEMO) is seeking an experienced Principal Analyst to lead the long-term energy outlook for Western Australia's electricity and gas markets. The successful candidate will contribute to flagship energy planning reports, coordinate AEMO's input in significant planning projects, and analyse and model...

  • Monster Energy Representative

    4 days ago

    Perth, Western Australia Monster Energy Full time

    **Essential Job Functions:**Actively promote Monster Energy by conducting guerrilla sampling in public areas.Approach consumers who appear to need energy and offer them a trial.Distribute point-of-sale materials as required to reinforce brand loyalty.Ensure the responsible handling of program materials and assets.Adhere to a shift schedule and arrive on...

  • Energy Exploration Manager

    2 weeks ago

    East Perth, Western Australia Department of Energy, Mines, Industry Regulation and Safety Full time

    Job Title: Manager Petroleum Exploration InformationWe are seeking a highly skilled and experienced professional to lead and coordinate activities within the Energy Exploration Information section.About the RoleAs the Manager Petroleum Exploration Information, you will be responsible for managing statutory reporting of the energy industry, including the...

  • Renewable Energy Operations Specialist

    4 days ago

    Perth, Western Australia Pacific Energy Full time

    Pacific Energy is a leading provider of sustainable distributed energy solutions in Australia. Our mission is to drive the transition to a clean energy future.As a key member of our team, you will play a critical role in ensuring the optimal performance of our power generation assets. Your responsibilities will include:Monitoring and analysis: Proactively...

  • Energy Exploration Manager

    2 weeks ago

    East Perth, Western Australia Department of Energy, Mines, Industry Regulation and Safety Full time

    Job Title: Manager Energy Exploration InformationWe are seeking a highly skilled and experienced professional to lead and coordinate activities within the Energy Exploration Information section.About the RoleAs the Manager Petroleum Exploration Information, you will be responsible for managing statutory reporting of the energy industry, including the...

  • Energy Exploration Manager

    1 week ago

    East Perth, Western Australia Department of Energy, Mines, Industry Regulation and Safety Full time

    Job Title: Manager Petroleum Exploration InformationWe are seeking a highly skilled and experienced professional to lead and coordinate activities within the Energy Exploration Information section.About the RoleAs the Manager Petroleum Exploration Information, you will be responsible for managing statutory reporting of the energy industry, including the...

  • Energy Exploration Manager

    2 weeks ago

    East Perth, Western Australia Department of Energy, Mines, Industry Regulation and Safety Full time

    Job Title: Manager Petroleum Exploration InformationWe are seeking a highly skilled and experienced professional to lead and coordinate activities within the Energy Exploration Information section.About the RoleAs the Manager Petroleum Exploration Information, you will be responsible for managing statutory reporting of the energy industry, including the...