Billing and Collections Team Leader
7 days ago
Healthscope's Victorian Centralised Billing and Collections Hub is seeking a highly skilled Billing and Collections Team Leader to oversee the co-ordination of Billing and Collections administration and provide support and mentorship to the team.
The ideal candidate will have excellent communication and customer service skills, as well as the ability to work both autonomously and within a team to achieve individual and team objectives.
The role is based at The Victorian Rehabilitation Centre, Glen Waverley and is Full Time.
Key Responsibilities will include:
Leading and providing exceptional billing and collection service in line with OneHealthscope approach
Ensuring efficient workflow processes are followed and team performance KPIs are reported and maintained
Efficiently managing internal and external stakeholder queries and effectively communicating and liaising with internal and external departments
Supporting ongoing change management where required
Maintaining accurate documentation of patient records via webPAS
Selection Criteria includes:
Experience in overseeing the running of a department including staff training, reporting and data analysis
Knowledge of private Health Funds, Public, DVA, WorkCover and Third Party contracts and eligibility interpretation
Experience in Health Fund and Insurer Billing
Relevant debt collection/accounts receivable experience
Knowledge of webPAS patient management system
Advanced computer skills in MS Office (Outlook, Word, Excel)
Excellent interpersonal and communication skills
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Melbourne, Victoria, Australia Healthscope Full time{"title": "Billing and Collections Team Leader", "subtitle": "Join Healthscope's Victorian Centralised Billing and Collections Hub", "content": "Healthscope's Victorian Centralised Billing and Collections Hub is seeking a skilled Billing and Collections Team Leader to oversee the co-ordination of billing and collections administration. As a key member of the...
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