Billing and Collections Team Leader
2 weeks ago
Billing and Collections Team Leader
Healthscope's Victorian Centralised Billing and Collections Hub is seeking a skilled Billing and Collections Team Leader to oversee the coordination of billing and collections administration. As a key member of the team, you will provide support and mentorship to the team, ensuring excellent communication and customer service skills.
Key Responsibilities:
- Lead and provide exceptional billing and collection service in line with Healthscope's approach
- Ensure efficient workflow processes are followed and team performance KPIs are reported and maintained
- Efficiently manage internal and external stakeholder queries and effectively communicate and liaise with internal and external departments
- Support ongoing change management where required
- Maintain accurate documentation of patient records via webPAS
Selection Criteria:
- Experience in overseeing the running of a department including staff training, reporting, and data analysis
- Knowledge of private Health Funds, Public, DVA, WorkCover, and Third Party contracts and eligibility interpretation
- Experience in Health Fund and Insurer Billing
- Relevant debt collection/accounts receivable experience
- Knowledge of webPAS patient management system
- Advanced computer skills in MS Office (Outlook, Word, Excel)
- Excellent interpersonal and communication skills
Enquiries: Please contact Craig Van de Weerd, General Manager of Billing & Collections, at 0410 603 298 for further information.
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Melbourne, Victoria, Australia Healthscope Full time{"title": "Billing and Collections Team Leader", "subtitle": "Join Healthscope's Victorian Centralised Billing and Collections Hub", "content": "Healthscope's Victorian Centralised Billing and Collections Hub is seeking a skilled Billing and Collections Team Leader to oversee the co-ordination of billing and collections administration. As a key member of the...
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