Beverage Operations Director
2 weeks ago
We are seeking an accomplished Food and Beverage Leader to spearhead our food and beverage operations, guaranteeing seamless execution across all outlets.
Key Responsibilities- Coordinate daily F&B activities with exceptional organisational skills.
- Develop a strong leadership style, using effective organisational skills to support the F&B Manager.
- Inspire, train and develop the F&B team to deliver high service standards.
- Manage guest satisfaction by handling complaints efficiently and ensuring a positive experience.
- Ensure adherence to policies and procedures, and identify areas for improvement.
- Maintain a flexible attitude to build strong working relationships.
As a proactive individual with sound organisational skills, you will need confidence in decision-making, initiative and the ability to think creatively. A passion for delivering excellent service is essential.
Qualifications & Experience- Minimum 2 years of Food and Beverage experience in a leadership role.
- Sound knowledge of multi-outlet operations.
- Proven experience in leading and coaching a team to achieve successful outcomes.
- Ability to handle customer complaints and grievances efficiently.
- Hold a current RSA certificate.
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