Night Guest Service Agent
3 weeks ago
Job Description
We are currently seeking an experienced professional to join our team as a Night Guest Service Agent at Oaks Port Douglas Resort.
Key Responsibilities include:
- Conduct guest arrivals and departures
- Provide exceptional guest service and maintain high standards
- Maintain accurate and up-to-date records
- Assist with daily task completion
- Ensure guest queries and complaints are handled efficiently
Qualifications:
- Minimum 6 months hotel front office experience
- Strong computer skills and knowledge of reservations systems
- Professional interpersonal and communication skills
- High standard of personal presentation
- Ability to lead and motivate a high-performing team
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