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Leading Technical Expert: Deliver Exceptional IT Support

2 weeks ago

Echuca, Australia beBeeTechnician Full time $90,000 - $110,000
Senior IT Technician Job Summary

We are seeking an experienced Senior IT Technician to join our team. As a key member of our technical support group, you will be responsible for delivering exceptional technical expertise and leading complex projects.

You will work closely with our team to identify and resolve technical issues, providing expert advice and guidance to clients. Your strong communication and problem-solving skills will be essential in building and maintaining strong client relationships.

  • Lead complex technical projects, including Microsoft 365 migrations, server builds, and network installations.
  • Provide technical expertise to resolve complex IT issues, ensuring high service standards are maintained.
  • Mentor junior staff to ensure knowledge transfer and continuity, promoting a culture of continuous learning.
  • Build and maintain strong client relationships through trusted advice and reliable delivery, driving business growth and success.
Required Skills and Qualifications
  • 5+ years' experience in IT support, preferably in a managed service provider environment.
  • Strong skills in Microsoft 365, Windows Server, Active Directory, networking, and security.
  • Excellent problem-solving and communication skills, with the ability to mentor others and manage competing priorities.
What We Offer
  • A competitive salary and opportunities for professional growth and development.
  • Paid training and certification support to keep your skills sharp and up-to-date.
  • A variety of client environments and projects to keep your work interesting and challenging.
  • Flexible work arrangements to support your lifestyle and promote work-life balance.