Optical Practice Manager
3 hours ago
{"h1": "Patient Services Team Lead", "p": "At the Australian College of Optometry, we are seeking a highly motivated and experienced Patient Services Team Lead to join our team. As a key member of our leadership team, you will be responsible for enhancing the level of care provided to patients through the management and development of patient workflows, and leadership of staff within the Dispensing and Patient Services team.", "ul": [{"li": "Drive development across all front of house staff, supporting a culture of continuous improvement."}, {"li": "Maintain oversight of patient bookings at our Carlton location, ensuring the appointment book is appropriately opened, filled and confirmed with high precision."}, {"li": "Oversee the operation of the Contact Centre, ensuring it is consistently functioning at capacity."}, {"li": "Oversee the end-to-end patient correspondence, including but not limited to SMS, letter templates and notifications."}, {"li": "Lead the patient services team and be the first point of escalation to support staff with complex patient enquiries and/or patients with complex needs to achieve positive outcomes."}, {"li": "Train and prepare patient services and contact centre team members to effectively manage all incoming calls, respond to patient questions, feedback and complaints and troubleshoot problems."}, {"li": "Oversee all daily operation tasks within Patient Services in Carlton, including daily banking."}], "h2": "Desired Skills and Experience", "p": "We are looking for an experienced optical professional who can ensure clinical excellence and patient centric care across all front of house services with a commitment to providing culturally safe environments for a diverse patient base. Your passion for leading and developing people will produce cohesive and high performing teams. You will have the skills and experience to identify and implement service improvements ensuring staff are aware of and trained in any operational changes.", "ul": [{"li": "Highly self-motivated and enthusiastic individual who demonstrates initiative, displaying a positive, cooperative and supportive approach towards all stakeholders."}, {"li": "Able to lead a high performing team, delegate effectively and motivate others to achieve."}, {"li": "Superior problem-solving skills with a focus on continuous improvement."}, {"li": "Ability to build rapport, foster collaboration and positive professional relationships with internal and external stakeholders."}, {"li": "Comfortable managing conflict, with well-developed conflict management skills and the ability to interact positively with difficult patients."}, {"li": "Well-developed understanding and respect of diverse communities."}, {"li": "Well-developed computer literacy and technology skills, including practice management and online ordering systems."}, {"li": "Experience and/or qualifications in optical dispensing are preferred but not essential."}, {"li": "Motivated to serve the community and, in particular, people experiencing disadvantage."}, {"li": "Demonstrated five years' experience in a health care setting."}, {"li": "Demonstrated experience in leadership."}]}
-
Optical Practice Manager
6 days ago
Melbourne, Victoria, Australia ProVision Full timeJob Summary:We are seeking a highly motivated and experienced Optical Practice Manager to join our team at ProVision. As a key member of our management team, you will be responsible for managing the day-to-day operations of our optometry practices, ensuring exceptional customer service and efficient practice management.Key Responsibilities:Staff...
-
Optical Practice Manager
7 days ago
Melbourne, Victoria, Australia ProVision Full timeJob Summary:We are seeking a highly motivated and experienced Optical Practice Manager to join our team at ProVision. In this pivotal role, you will be responsible for managing the day-to-day operations across two of our optometry practices, ensuring our team delivers outstanding customer service while maintaining efficient and effective practice...
-
Optical Practice Manager
2 days ago
Melbourne, Victoria, Australia ProVision Full timeJob Summary:We are seeking a highly motivated and experienced Optical Practice Manager to join our team at ProVision. In this pivotal role, you will be responsible for managing the day-to-day operations of our two dynamic optometry practices, ensuring our team delivers outstanding customer service while maintaining efficient and effective practice...
-
Optical Practice Operations Manager
3 hours ago
Melbourne, Victoria, Australia ProVision Full time{"title": "Practice Manager Opportunity", "content": "At ProVision, we are seeking a highly skilled and experienced Practice Manager to lead our two dynamic optometry practices in Melbourne's CBD. As a key member of our team, you will be responsible for managing the day-to-day operations across both sites, ensuring exceptional customer service and efficient...
-
Optical Systems Engineer
7 days ago
Melbourne, Victoria, Australia Nomad Atomics Full timeAbout the RoleNomad Atomics is a pioneering company in the field of quantum sensing, and we're seeking a highly skilled Optical Systems Engineer to join our team. As a key member of our team, you will be responsible for the development of our integrated optical systems, including ruggedized free-space and fibre optical hardware.Key ResponsibilitiesDesign and...
-
Practice Manager
6 days ago
Melbourne, Victoria, Australia Frontline Health Melbourne Full timeAbout Frontline Health MelbourneFrontline Health Melbourne is a leading national health company that prides itself on providing exceptional healthcare with a personal touch. Our team of dedicated professionals work to ensure every patient receives unparalleled care in a welcoming and efficient environment.The RoleWe are seeking a dynamic and forward-thinking...
-
Practice Manager
3 days ago
Melbourne, Victoria, Australia Abano Healthcare Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Practice Manager to lead our dedicated team and oversee the smooth running of our busy practice.This is a fantastic opportunity for an experienced Practice Manager or highly experienced Dental Assistant / Front Office Coordinator looking for their next challenge.Key ResponsibilitiesLead and Manage...
-
Melbourne, Victoria, Australia Pinnacle Scientific Pty Ltd Full timeAbout the Role:Pinnacle Scientific Pty Ltd is seeking a highly motivated and experienced Marketing and Sales Specialist to join our team. As a key member of our sales team, you will be responsible for planning and executing targeted online and offline marketing campaigns to promote our products and services to universities, research laboratories, and...
-
Optical Dispensing Assistant
3 hours ago
Melbourne, Victoria, Australia Australian College of Optometry Full timeAbout the RoleWe are seeking a highly skilled and experienced Optical Dispensing Assistant to join our front of house team at the Australian College of Optometry. As a key member of our clinical function, you will play a vital role in supporting optometrists across our clinics and providing exceptional customer service to our patients.Key...
-
Practice Manager
7 days ago
Melbourne, Victoria, Australia Gatehouse Legal Recruitment Full timeAbout the OpportunityThis highly respected and long-established specialist family law firm is now recruiting for a Practice Manager to oversee and manage all aspects of the business.The successful candidate will be responsible for managing the administration team, overseeing the Assistant Finance Manager, and leading special projects. The firm prides itself...
-
Practice Manager
3 hours ago
Melbourne, Victoria, Australia Itechpost Full time{"title": "Practice Manager", "content": "About UsWe are a progressive, fully digital family practice located in the Saanich area. We are seeking a driven and successful Practice Manager with a strong background in leadership to join our team.Key ResponsibilitiesOperational Planning & Execution: Build and execute plans to improve daily operations of the...
-
Practice Manager
1 hour ago
Melbourne, Victoria, Australia Itechpost Full timeAbout UsWe are a progressive, fully digital family practice located in the Saanich area, seeking a driven and successful Practice Manager with a strong background in leadership.Key ResponsibilitiesOperational Planning & Execution: Develop and execute plans to improve daily operations, ensuring maximum productivity and operational excellence. Identify...
-
Practice Manager
7 days ago
Melbourne, Victoria, Australia Itechpost Full timeAbout Us:We are a progressive, fully digital family dental practice located in a desirable area. This is a full-time and permanent position, with hours that reflect a healthy work-life balance: Monday to Friday, 9:00 am to 4:30 pmWhy Work with Us:Total Rewards Package: Exclusive discounts to various services and products, including gym memberships, flights,...
-
Legal Practice Manager
4 days ago
Melbourne, Victoria, Australia Kaleidoscope Legal Recruitment Full timeAbout Kaleidoscope Legal RecruitmentWe are proud to partner with a highly regarded Melbourne law firm to find their next Legal Practice Manager. This is a fantastic opportunity for a highly driven, organised and experienced professional to join their team.The RoleThis role represents a great opportunity for a motivated and experienced Legal Practice Manager...
-
Melbourne, Victoria, Australia National Pharmacies Optical Full timeAbout National PharmaciesWe are a leading provider of pharmacy services, committed to delivering exceptional care and support to our customers and communities.Job SummaryWe are seeking highly motivated and qualified pharmacists to join our team as Internationally Qualified Pharmacists. As a key member of our team, you will be responsible for providing...
-
Optometrist Opportunity
2 hours ago
Melbourne, Victoria, Australia Dental Corporation Full timeAbout the RoleWe are seeking an experienced Optometrist to provide high-quality eye care services to our patients. As a key member of our team, you will be responsible for delivering exceptional patient care and contributing to the success of our optical practice.About YouTo be successful in this role, you will need to be a motivated and customer-focused...
-
Practice Management Systems Lead
7 days ago
Melbourne, Victoria, Australia Justice Department Full timeAbout This RoleThe Justice Department is seeking a highly skilled Practice Management Systems Lead to join our team. As a key member of our Corporate Services branch, you will be responsible for the technical management and day-to-day administration of our practice management systems.Key ResponsibilitiesOversee the management and administration of our...
-
Practice Management Systems Lead
2 hours ago
Melbourne, Victoria, Australia Victorian Government Solicitor's Office Full timeAbout the RoleThe Victorian Government Solicitor's Office (VGSO) is seeking a highly skilled Practice Management Systems Lead to join our Corporate Services team. As a key member of our team, you will be responsible for the technical management and day-to-day administration of our practice management systems, ensuring seamless integration, functionality, and...
-
Practice Manager
3 days ago
Melbourne, Victoria, Australia Family Doctor Pty Ltd Full timeAbout UsFamily Doctor Pty Ltd is a leading healthcare provider committed to delivering high-quality medical services to our community. We pride ourselves on our comprehensive patient care and wide range of medical services.About the RoleWe are seeking a highly skilled and experienced Practice Manager to lead our team of healthcare professionals at our...
-
Executive Manager
2 hours ago
Melbourne, Victoria, Australia Safe Steps Full timeJob SummaryWe are seeking an experienced Executive Manager to lead our practice excellence initiatives in domestic and family violence. The successful candidate will have a strong background in service delivery, quality improvement, and staff supervision.Key ResponsibilitiesDevelop and implement quality frameworks and practice manuals to ensure best practice...