Food and Beverage Service Associate

4 weeks ago

Perth, Western Australia Holiday Inn Full time
About the Role

We are seeking a highly motivated and customer-focused Food and Beverage Attendant to join our team at Ivy & Jack, a 120-seat venue located in the heart of Perth CBD.

As a Food and Beverage Attendant, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience for every customer. Your role will involve greeting and escorting customers to their tables, preparing beverages to a high standard, serving food in a professional and timely manner, and highlighting promotions and daily specials to customers.

Key Responsibilities
  • Deliver the Holiday Inn service promise of 'Making Guests Smile' by enabling real human connections, putting guests at ease, and creating moments of delight.
  • Greet and escort customers to their tables.
  • Prepare beverages (coffee, alcoholic and non-alcoholic) to a high standard.
  • Serve food in a professional and timely manner.
  • Highlight promotions and daily specials to customers.
  • Provide meal and/or beverage pairing recommendations upon request.
  • Maintain the physical appearance and cleanliness of the restaurant.
  • Work with and support your colleagues to offer a smooth service to our customers.
Requirements
  • Previous experience in a similar Food and Beverage or bar service role.
  • Barista experience is favourable.
  • Be someone who is highly motivated and genuinely loves to interact with a variety of different people.
  • Hold a current Responsible Service of Alcohol.
  • Be able to work across a 7-day rotating roster. Shifts will include days, nights, weekends & Public Holidays.
About Us

Ivy & Jack is part of the Holiday Inn Perth City Centre, offering a unique and welcoming atmosphere for our guests. We are committed to providing exceptional service and creating a memorable experience for every customer. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

We offer a competitive salary, a wide range of benefits, and opportunities for career growth and development. Our team is dedicated to providing a supportive and inclusive work environment, where every colleague feels valued and empowered to succeed.

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