Parts and Service Assistant
3 weeks ago
About the Role:
The Townsville branch of Penske Transportation Solutions is seeking an enthusiastic and motivated Trainee Parts Advisor to support our team in providing exceptional parts interpreting services and support to our Parts, Services and Sales Departments.
Key Responsibilities:
- Learning to provide prompt and efficient service to walk-in customers, telephone enquiries and email requests.
- Developing and applying administrative tasks, including invoicing, purchase order creation, parts procurement from external vendors when required, and inventory receipting for direct ship orders.
- Growing your customer service skills and learning parts sales with our customers, including promoting new products and services.
About You:
- Completed Year 12 with passes in English and Mathematics.
- A passion for vehicles and the automotive industry.
- A willingness to work and learn on the job.
- A strong customer service focus.
- Pride in completing jobs to a high standard.
- Good communication and interpersonal skills, with the ability to work in a team environment.
- A commitment to the full term of the traineeship.
Why Choose Team Penske?
At Penske Transportation Solutions, we know that our people are at the heart of our success. That is why we offer a great work environment, competitive remuneration and reward/recognition programs, and a range of benefits, including:
- Penske Power-Up Day – an additional paid day off for all permanent employees.
- The opportunity to gain a dual trade.
- A commitment to providing the highest levels of safety, technical and leadership training.
- Refer a friend and we'll pay $4,000 for Diesel Technicians & $1,000 for all other roles (conditions apply).
- An Employee Assistance Program.
- Family-friendly benefits, including 16 weeks of Paid Parental Leave for the Primary carer and 2 weeks paid leave for the Secondary carer.
- Access to Discounted Travel, Health Insurance & Motor Vehicle benefits.
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