Events Sales Coordinator

We are seeking a highly skilled Conference Events Sales Executive to join our team. This part-time, shared position will be responsible for the sales and marketing of our conference and events space.

• Respond proactively to sales opportunities to effectively manage leads
• Handle incoming event leads professionally through all channels
• Monitor performance of our sales strategy in line with agreed targets
• Monitor competitors within the region and provide recommendations on changes to current sell strategies
• Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised
• Coordinate and host familiarisation and site inspection activity including follow-up
• Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets
• Update and maintain accurate account profiles in the database systems
• Prepare and deliver event handover to Conference & Event Coordinators and ensure accuracy of information and effectively communicate handover to clients
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business
• Ensure our Conference and Events team operates efficiently to minimise errors and exceed client expectations
• Maintain effective communication with the Conference & Events Manager providing market intelligence on a regular basis and understanding of competitor strengths weaknesses and ongoing sales activities
• Assist in developing sales strategies for the conference segment and implement and monitor effectiveness of same
• Develop and maintain a relationship with specific conference and incentive companies / PCO's to ensure our hotel secures new business
• Have a complete understanding of our sales vision, its products, services, and rate structure to fulfil business objectives
• Maintain existing customer base to ensure their business is retained by building and developing relationships
• Ensure penetration of existing accounts to establish greater awareness of our hotel and group products/series to maximise sales opportunities
• Develop and implement a plan to follow up on prospective business
• Adhere to our rate structure with variations approved by the Conference & Events Sales Manager
• Use of the Sales Contact System (ASA) to accurately record call plan activities, contacts, rate structure and other pertinent client information
• Ensure sales correspondence administration is processed through support network within a 2 day working period with client / tender follow up occurring for relevant pieces of business

• Proven experience in conference and event planning
• Strong sales skills with a track record of driving inquiries and securing new business
• Exceptional interpersonal and communication skills, with the ability to build and maintain client relationships
• Detail-oriented with excellent organisational and time management abilities
• Proficiency in event management software and tools
• Demonstrated ability to work independently and as part of a collaborative team
• Customer-focused mindset with a commitment to providing exceptional service
• Flexibility to adapt to changing priorities and work under pressure
• Goal-oriented with a drive to meet and exceed targets
• Outstanding personal presentation and professional demeanor
• Knowledge of hospitality industry trends and best practices
• Strong budgeting and financial management skills
• Bachelor's degree in Event Management, Hospitality, or a related field (preferred)
• Willingness to work flexible hours

• ALL Heartist Membership - worldwide discounts on accommodation and food & beverage
• Learn Your Way - Support your career development with access to our industry leading training platforms
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network world wide