Digital Experience Director, Superannuation Platform Transformation
1 week ago
Award-Winning Investment Management Firm Overview
Our client is a leading organisation in the superannuation and investment industry committed to delivering exceptional value and service to their members. With a focus on excellence, innovation, and growth, they are seeking a dynamic senior manager to join their digital platform team.
Salary Package
We offer a competitive salary of $150,000 - $180,000 per annum, reflecting the expertise and experience required for this pivotal role.
Job Description
In this key position, you will be responsible for designing, developing, and managing digital tools and platforms to help members take positive action with their super. You will lead the strategy and delivery of member platforms, including the portal, app, and online tools.
- Develop and execute comprehensive digital transformation projects
- Maintain strong relationships with external vendors and internal teams to ensure successful platform delivery
- Oversee platform projects, ensuring they deliver valuable member experiences
- Implement risk and compliance processes, focusing on privacy, cyber security, and AFSL regulations
- Provide regular reporting on platform usage and key metrics
- Mentor and manage a program manager to drive successful project outcomes
Required Skills and Qualifications
To succeed in this challenging role, you will need:
- At least 10 years of experience in designing and managing digital platforms and experiences
- Strong knowledge of data systems and compliance management
- A proven track record in delivering digital transformation projects
- Expertise in customer-centric design processes
Benefits
We offer a range of benefits, including a hybrid working environment, competitive salary, and opportunities for professional development. If you have a passion for delivering innovative digital solutions and thrive in a fast-paced, collaborative environment, we encourage you to apply.
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