Digital Platform Management Lead

3 weeks ago

Sydney, New South Wales, Australia Keegan Adams Full time

Award-Winning Investment Management Firm Seeks Digital Expertise

Keegan Adams, a leading organisation in the Superannuation and Investment industry, is committed to delivering exceptional value and service to their members. With a focus on excellence, innovation, and growth, they are looking for a dynamic Senior Manager of their Digital Platform team to join.

This pivotal role sits in the wider Member Services division, reporting into a Director who has been with the company for 15+ years. In this role, you'll be responsible for working closely with external vendors and internal teams to design, develop and manage digital tools and platforms to help members take positive action with their super.

Key Responsibilities:

  • Lead the strategy and delivery of member platforms, including the portal, app, and online tools
  • Manage relationships with external vendors and internal teams to ensure successful platform delivery
  • Oversee platform projects, ensuring they deliver valuable member experiences
  • Implement risk and compliance processes, with a focus on privacy, cyber security, and AFSL regulations
  • Provide regular reporting on platform usage and key metrics
  • Mentor and manage a Program Manager to drive successful project outcomes

Requirements:

  • 10+ years of experience designing and managing digital platforms and experiences
  • Strong knowledge of data systems and compliance management
  • Proven track record in delivering digital transformation projects
  • Expertise in customer-centric design processes

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to make a significant impact in a growing organisation
  • Hybrid / flexible working
  • A supportive, high performing environment where professional development is prioritised

If you have a passion for delivering innovative digital solutions and thrive in a fast-paced, collaborative environment, we'd love to hear from you.

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