Digital Platform Management Senior Leader

2 weeks ago


Sydney, New South Wales, Australia Keegan Adams Full time
Digital Platform Management Senior Leader Opportunity

Award-Winning US-Based Investment Management Firm

Our Client is a leading organisation in the Superannuation and Investment industry committed to delivering exceptional value and service to their members. With a focus on excellence, innovation, and growth, they are seeking a dynamic Senior Manager of their Digital Platform team to join.

This pivotal role sits in the wider Member Services division, reporting into a Director who has been with the company for 15+ years.

Digital Platform Senior Manager Responsibilities
  • Lead the strategy and delivery of member platforms, including the portal, app, and online tools.
  • Manage relationships with external vendors and internal teams to ensure successful platform delivery.
  • Oversee platform projects, ensuring they deliver valuable member experiences.
  • Implement risk and compliance processes, with a focus on privacy, cyber security, and AFSL regulations.
  • Provide regular reporting on platform usage and key metrics.
  • Mentor and manage a Program Manager to drive successful project outcomes.
Skills and Experience Required
  • 10+ years of experience designing and managing digital platforms and experiences.
  • Strong knowledge of data systems and compliance management.
  • Proven track record in delivering digital transformation projects.
  • Expertise in customer-centric design processes.
Benefits of Joining Our Team
  • Competitive salary and benefits package.
  • Opportunity to make a significant impact in a growing organisation.
  • Hybrid / flexible working.
  • A supportive, high-performing environment where professional development is prioritised.


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