Mobile Return to Work Specialist

2 weeks ago

Melbourne, Australia Gallagher Full time

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

Overview:

- **Individual development planning multitude of learning pathways and opportunities**:

- ** Full time or part time opportunity depending on your needs**:

- ** Something for everyone - range of employee benefits, discounts and wellbeing programs**

**About the Role**

As a Mobile return to Work Specialist, you will work face-to-face with injured workers, Treating Health Practitioners and Employers to support recovery and return to work during and after a workplace injury. You will also engage with the broader GB claims team members including Case Managers and Early Intervention Specialists to provide holistic support, coaching and mentoring relating to effective claims management strategies supporting recovery, Injury Management and Return to Work.

Through your Early Intervention and collaboration expertise, you will deliver a person-centered management approach that is also customer centric focusing on achieving exceptional recovery, return to work and customer outcomes in line with best practice.

**Responsibilities**:

- **Individual development planning multitude of learning pathways and opportunities**:

- ** Organisation which celebrates collaboration and innovation**:

- ** Something for everyone - range of employee benefits, discounts and wellbeing programs**

**About the Role**

As a Mobile return to Work Specialist, you will work face-to-face with injured workers, Treating Health Practitioners and Employers to support recovery and return to work during and after a workplace injury. You will also engage with the broader GB claims team members including Case Managers and Early Intervention Specialists to provide holistic support, coaching and mentoring relating to effective claims management strategies supporting recovery, Injury Management and Return to Work.

Through your Early Intervention and collaboration expertise, you will deliver a person-centered management approach that is also customer centric focusing on achieving exceptional recovery, return to work and customer outcomes in line with best practice.

Qualifications:
**We’re interested in hearing from people who possess**:

- Tertiary qualification/Return to Work Certification in an appropriate discipline and/or experience in a similar role in the Work Cover industry is essential to your success
- Leadership skills and ability to coach, mentor, lead conversations and influence outcomes relating to claims management and Return to Work
- Thorough practical understanding and experience in effective management of Return to Work
- Knowledge relating to common injuries, treatment options and medical terminology
- Demonstrated ability to provide excellent customer service to a wide range of clients and stakeholders
- Valid driver’s license and access to personal vehicle

**What we can offer you**:

- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Excellent working environment - our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
- Service recognition awards; and employee assistance program for yourself and immediate family members.
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication

**To Apply**
- To be considered for this opportunity you must have right to live and work in Australia when applying._
- Agency applicants will not be considered for this position._
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an

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