Sales Enablement Specialist

5 days ago

Sydney, New South Wales, Australia beBeeOptics Full time $60,000 - $90,000
Job Title: Sales Enablement Specialist

We are a global leader in the design, manufacture and distribution of ophthalmic lenses and frames. Our company brings together expertise in advanced lens technologies and craftsmanship, creating a vertically integrated business that addresses the world's evolving vision needs.

We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside licensed brands such as Tiffany & Co, Burberry, and CHANEL. Our cutting-edge lenses Varilux and Transitions lead the industry in innovation.

In Australia and New Zealand, we operate iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, our employees work towards a common mission to help people see more and be more.

Key Responsibilities
  • Deliver product training to store teams, focusing on ophthalmic lens technologies, features, and benefits.
  • Support stores with order processing, system navigation, and troubleshooting of lens products and equipment.
  • Serve as the key liaison between Key Account stores, customer service teams, internal departments, and lens labs—ensuring seamless communication and timely issue resolution.
  • Provide expert advice on lens selection, compatibility, and equipment usage to enhance store performance and customer satisfaction.
  • Capture insights from store visits and provide actionable feedback to internal teams to drive continuous improvement in products and services.
Requirements
  • Strong communication and interpersonal skills, with the ability to build trust and rapport across diverse teams.
  • Proven ability to work autonomously in a field-based environment, effectively managing your time and priorities.
  • Confidence navigating digital systems—experience with CRM platforms and order management systems is highly regarded.
  • A collaborative mindset, with the ability to work across departments and engage with both internal and external stakeholders.

Technical knowledge of ophthalmic lenses or experience working in the optical industry (retail, wholesale, or manufacturing) is required. Understanding of optical supply chains and familiarity with ophthalmic equipment is also desirable.

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