Customer Experience Manager
2 weeks ago
At National Pharmacies, our vision is to create a healthier nation, one member at a time. As a membership-based organisation, we are a market leader in the dynamic and ever-expanding healthcare industry.
We are committed to excellence through our values: Care, Communicate, Collaborate, and Celebrate. Our team gets to know our members and customers through extraordinary customer service. We build relationships to ensure we give the best advice to fulfil our purpose – Caring for People, Enabling Health, and Inspiring Wellness.
Job OverviewWe are seeking an experienced Customer Experience Manager to join our Port Pirie Pharmacy team. This role involves overseeing the daily operations of the OTC area, ensuring stores are beautifully presented and well-stocked, and leading the OTC team to deliver outstanding customer service.
Key Responsibilities- Provide exceptional customer service and consult with customers to ensure they receive the best advice for their health and beauty needs.
- Lead the OTC team to deliver professional customer service and high-quality results.
- Maintain a clean and welcoming store environment.
To succeed in this role, you will need:
- Relevant retail and people management experience in pharmacy.
- A positive attitude and ability to multi-task in a busy environment.
- Ability to work flexible hours.
As a member of our team, you will enjoy:
- Employee discounts on health, beauty, and optical products.
- Support to achieve nationally recognised qualifications in community pharmacy.
- Opportunities to participate in sponsorships and community investment initiatives.
This role offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits including employee discounts, training opportunities, and a supportive work environment.
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