Customer Experience Specialist

2 weeks ago


Port Pirie, Australia Coles Full time

About Coles Supermarkets

We have over 800 supermarkets across Australia, each one a hub of activity and community spirit. Whether you're working in-store or delivering to customers' doors, life is fast-paced and fun.

Our team members come from diverse backgrounds and bring their unique perspectives to the table. We value individuality and strive to create an inclusive environment that celebrates differences and promotes growth.

The Personal Shopper role is a key part of our operations, ensuring customers receive high-quality products and exceptional service. If you're detail-oriented, customer-focused, and passionate about delivering great experiences, we want to hear from you

Your Key Responsibilities:

  • Analyzing customer needs and preferences to provide tailored solutions
  • Maintaining accurate records and inventory levels to ensure seamless delivery
  • Collaborating with colleagues to achieve store goals and targets
  • Providing outstanding customer service and support

Why Work with Us?

We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience, plus benefits such as flexible work arrangements, additional leave entitlements, and parental leave support. Our commitment to employee wellbeing and development means you'll have access to training programs, career progression opportunities, and a safe, respectful workplace culture.

Salary: $70,000 per annum (base rate), dependent on experience. Additional benefits include flexible work arrangements, additional leave entitlements, and parental leave support.



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