Customer Service Representative

2 weeks ago


Port Pirie, Australia Telstra Full time

As a Retail Sales Consultant at Telstra, you will be working in a fast-paced environment where you will have the opportunity to build strong relationships with customers and provide them with exceptional customer service. You will be responsible for identifying and meeting the needs of customers, providing them with tailored solutions and ensuring that they are satisfied with their experience.

Our purpose is to build a connected future for everyone. As a Telstra Retail Sales Consultant, you will have the opportunity to work with a variety of customers and provide them with expert advice on our products and services. You will be working as part of a team that is passionate about delivering exceptional customer service and ensuring that customers have a positive experience.

We offer a range of benefits and rewards to our employees, including 30% off Telstra services and exclusive discounts and offers across 240 brands and partners. We also offer a flexible and inclusive approach to parental leave and unlimited access to 17,000 learning programs. Our employees are our greatest asset and we value their contributions to our success.

With a focus on diversity and inclusion, we have a welcoming and inclusive community where everyone is respected, valued and celebrated. We are committed to creating a workplace culture where everyone is safe and can thrive.

We are currently hiring for a range of roles across various locations, including Kadina, Port Pirie, Whyalla and Mt Gambier. If you are a customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service and build strong relationships with customers
  • Identify and meet the needs of customers, providing them with tailored solutions
  • Work as part of a team to achieve sales targets and KPIs
  • Continuously develop and improve skills and knowledge to provide expert advice to customers


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