Customer Experience Manager
6 days ago
Unlock Career Growth with Travel + Leisure Co.
At Travel + Leisure Co., our mission is to create exceptional experiences for millions of travelers worldwide. As a dynamic and motivated Front Office Manager, you will play a key role in delivering this vision by ensuring the efficient day-to-day operation of our resort.
About Us
We are a value-driven organization that promotes continual growth and development for its people. Our vacation ownership brands, including Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, offer more than 245 vacation club resort locations across the globe.
Your Role
As the Front Office Manager, you will be responsible for motivating and inspiring the front office team, directing and promoting a good working relationship between various resort departments, and leading the recruitment, hiring, and training of all staff. You will also assist the Resort Manager with planning, implementing, and monitoring policy and procedure.
Your Qualifications
To succeed in this role, you must have proven management abilities, availability and flexibility to meet with clients, demonstrated experience in motivating and training employees, excellent communication skills, and the ability to recognize and solve problems in the workplace.
What We Offer
We provide professional development funding, discounted hotel stays across Australia, Fiji, New Zealand, subsidized private health cover upon successful completion of probation, and a competitive salary of $80,000 - $110,000 per annum (dependent on location and experience).
-
Customer Experience Manager
7 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co Full timeAbout the RoleWe are seeking a dynamic and motivated Customer Experience Manager to join our Port Douglas team.Key ResponsibilitiesMotivate and inspire the front office team to deliver exceptional customer experiences.Direct and promote a good working relationship between the various resort departments, encouraging teamwork and collaboration.Lead the...
-
Customer Experience Manager
2 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeLead the Front Desk with ExcellenceWe're a global leader in vacation ownership, and our mission is to put the world on vacation. At Travel + Leisure Co., we believe that every day should be an opportunity to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.The Challenge AheadAs a Customer...
-
Customer Experience Specialist
2 weeks ago
Port Douglas, Queensland, Australia Coles Full timeAt Coles Supermarkets, we're not just selling groceries – we're building relationships with our customers. To do this effectively, we need team members who can provide an exceptional customer experience.About the roleWe're seeking a Bakery Team Member to join our team in preparing, packing and labelling baked goods, safely operating equipment, and...
-
Customer Experience Ambassador
2 weeks ago
Port Douglas, Queensland, Australia Marriott Full timeUnlock Your Potential as a Front Office Supervisor at SheratonAs a key member of our front office team, you will be responsible for delivering exceptional customer experiences that exceed guest expectations. With your expertise in OPERA property management system and supervisory skills, you will oversee the daily operations of the front desk, handle cash...
-
Customer Experience Ambassador
4 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeDeliver Exceptional Guest ExperiencesWe're seeking a skilled Customer Experience Ambassador to join our team at Travel + Leisure Co. As a key member of our resort operations team, you'll be responsible for delivering outstanding guest experiences and ensuring seamless check-in processes.Your Key ResponsibilitiesWelcome and register owners and guests,...
-
Customer Experience Associate
2 days ago
Port Douglas, Queensland, Australia Marriott Full timeAbout the RoleAs a Customer Experience Associate at Sheraton Grand Mirage Resort Port Douglas, you will play a vital role in delivering exceptional service to our guests. This position requires a positive 'can-do' attitude, flexibility, and the ability to work collaboratively with the Front Office Team.
-
Customer Experience Ambassador
3 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeDelivering Exceptional Guest ExperiencesAt Travel + Leisure Co., our mission is centered around delivering unforgettable experiences for our guests. As a Guest Experience Host, you will play a pivotal role in ensuring that our resort operations run smoothly and that our guests feel valued and catered to. Your role will involve registering guests, scheduling...
-
Customer Experience Ambassador
1 month ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeDelivering Exceptional Guest ExperiencesAt Travel + Leisure Co., we're dedicated to putting the world on vacation. Our team of passionate professionals is committed to delivering unforgettable experiences for millions of travelers worldwide. As a Guest Experience Host & Face to Face Lead Generator, you'll play a pivotal role in ensuring our guests feel...
-
Lead Customer Experience Associate
1 week ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeAt Travel + Leisure Co., our mission is to create unforgettable experiences for travelers worldwide.About the RoleWe're seeking a motivated and detail-oriented Night Auditor to join our Port Douglas team. As a Night All Rounder, you will be responsible for ensuring seamless overnight operations at the front desk, providing exceptional customer service, and...
-
Vacation Experience Manager
7 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeWe are seeking a skilled and experienced Vacation Experience Manager to join our team at Travel + Leisure Co.About the RoleThis is an exciting opportunity for a motivated individual to take on a key leadership role within our Front Office department, ensuring the smooth operation of the Reception desk and delivering exceptional customer service.As a Vacation...
-
Vacation Experience Manager
2 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeTransform Travel ExperiencesAt Travel + Leisure Co., our mission is to deliver exceptional vacation experiences to millions of travelers worldwide.We are a leading provider of vacation ownership services, with a portfolio of brands that cater to diverse tastes and preferences. Our team of experts works tirelessly to create memorable experiences for our...
-
Vacation Experience Manager
2 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeOpportunity to Shine in a Dynamic Maintenance RoleWe are seeking an experienced and hands-on Maintenance Officer to join our team at Club Wyndham Port Douglas.This is a busy and varied role that requires a motivated individual with excellent time management skills and a passion for delivering exceptional results.About the JobMaintenance of rooms and grounds,...
-
Vacation Club Customer Experience Ambassador
2 weeks ago
Port Douglas, Queensland, Australia Wyndham Destinations Full timeWe are looking for a highly skilled and enthusiastic individual to join our team as a Vacation Club Customer Experience Ambassador. In this role, you will be responsible for delivering exceptional customer service to our valued owners and guests.About the RoleThe successful candidate will possess excellent communication and interpersonal skills, with the...
-
Vacation Experience Manager
2 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeOur MissionWe're on a mission to put the world on vacation, and we're seeking a motivated Night Auditor / Night All Rounder to join our team in Port Douglas. As a key member of our operations team, you'll play a vital role in delivering exceptional experiences for our owners and guests.About the RoleYou'll be responsible for the overnight operations of the...
-
Customer Service Manager
7 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co Full timeCompany OverviewAt Travel + Leisure Co., we strive to provide exceptional experiences for millions of travelers worldwide. As a leading vacation ownership and exchange company, we operate a network of 51 resorts across various destinations.Salary and BenefitsWe offer an attractive salary package, with estimated annual earnings of $80,000 - $120,000 AUD,...
-
Dining Experience Coordinator
1 week ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeImmerse Yourself in Fine DiningAbout Us:At Travel + Leisure Co., we're dedicated to creating unforgettable experiences for our guests. As a global leader in the vacation ownership industry, we offer unparalleled opportunities for growth and development.Your Role:We're seeking an experienced Food & Beverage Supervisor to join our team at Port Douglas. As a...
-
Vacation Experience Manager
2 days ago
Port Douglas, Queensland, Australia Travel + Leisure Co Full timeCompany OverviewWe are Travel + Leisure Co., a global leader in the vacation ownership industry. Our mission is to put the world on vacation, and we're committed to delivering exceptional experiences for millions of travelers worldwide.
-
Dining Experience Ambassador
2 weeks ago
Port Douglas, Queensland, Australia Wyndham Destinations Full timeAt Wyndham Destinations, we are committed to providing exceptional dining experiences for our Owners and guests. As a Food & Beverage Attendant, you will play a vital role in ensuring that every meal is a memorable one.Company OverviewWe are a leading vacation ownership company with a network of 51 resorts across the Asia Pacific region. Our mission is to...
-
Holiday Experience Director
2 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeExperience the World of HospitalityWe put the world on vacation at Travel + Leisure Co. Our mission is to create exceptional experiences for millions of travelers worldwide.Be Part of a Global TeamAs a customer-focused professional, you will lead a driven team to provide an optimal experience in a resort environment. You will be responsible for the daily...
-
Dining Experience Specialist
3 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co Full timeWe Put the World on VacationAt Travel + Leisure Co., our mission is simple: to create vacation experiences that inspire and delight. Our vacation ownership brands, including Club Wyndham, Worldmark, and Margaritaville Vacation Club, offer a network of 245 resort locations across the globe. As a Food and Beverage Service Professional, you will contribute to...