Client Success Specialist

2 weeks ago

Wollongong, New South Wales, Australia beBeeCustomerService Full time $60,000 - $70,000
About the Role

This is a key position created due to significant business expansion. We seek an innovative thinker who can identify opportunities for improvement and be actively involved in our growth.

Key Responsibilities:

  • Consult with clients, suggest options and develop solutions
  • Create a scope of requirements for projects
  • Coordinate and oversee projects including delegating work to the team, liaising with clients and ensuring projects are delivered on time
  • Proactively look for growth opportunities within existing client portfolios and in new areas
  • Support the Business Development Manager in all areas of the business

Requirements:

  • A proven track record of providing high-quality customer service and managing client projects from start to delivery
  • A solid background in customer service (client facing) and dealing with various people and businesses from different industries
  • An understanding of digital marketing principles
  • Well-developed time management and negotiation skills

What We Offer:

  • A diverse and inclusive culture
  • Ongoing professional development
  • The opportunity to work with a professional, innovative and fun team

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