
Dynamic Area Growth Director
1 week ago
The primary objective of this position is to spearhead growth and profitability within a specified region by translating global strategy into area product, carrier, and performance plans.
Key responsibilities include ensuring flawless execution while providing expertise and guidance to the team.
This role involves delivering a dynamic, sellable product to customers and guaranteeing operations are executed on time and in line with customer success within the LCL product.
Key Responsibilities- Strategy & Product Management
- Identify market trends, opportunities, and customer needs.
- Own the execution of global initiatives and strategy within the area.
- Build bridges between product development, operations, and sales.
- Carrier & Customer Relationship Management / Procurement
- Support CEN function in maintaining carrier relations.
- Drive cost reductions by optimizing carrier allocation and contracts.
- Actively build and maintain strong relationships with customers.
- Pricing Management
- Take responsibility for all area LCL pricing activities, including price setting.
- Define pricing strategies and ensure healthy margins.
- Operations Execution
- Ensure adherence to standard processes and customer-specific IOPs.
- Implement and monitor standard processes and systems within the area, ensuring proper documentation.
- Performance Management
- Manage and improve the performance of the LCL service/product in the area.
- Drive product profitability through upselling and cost management.
- Strengthen engagement with the global network and drive added value through collaboration.
- People Management
- Coach, motivate, and build a high-performing team.
- Lead by example to inspire and energize the team.
- LCL volume growth and profitability.
- EBIT and GP improvement.
- Pricing competitiveness and margin control.
- Customer satisfaction (measured via feedback and retention).
- Operational KPI adherence (timeliness, quality, documentation).
- Strong business acumen and market insight.
- Proven leadership and team development skills.
- Excellent communication and stakeholder management.
- Strong analytical and problem-solving skills.
- Customer-centric mindset with a commercial approach.
- Ability to translate strategy into execution.
- Experience in procurement, pricing, and carrier management.
- Resilience and adaptability in a dynamic environment.
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