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Injury Management Specialist

1 month ago


Sydney, New South Wales, Australia Gallagher Bassett Full time
About the Role

We are seeking an experienced Injury Management Specialist to join our team at Gallagher Bassett. As an Injury Management Specialist, you will play a critical role in supporting our Claims teams in all aspects of medical management, including treatment, injury management planning, and service provider liaison.

Key Responsibilities
  • Advise and provide case management support across a range of cases at various stages of their return to work journey;
  • Engage with insured employers, injured employees, rehabilitation professionals, medical practitioners, and legal providers to achieve the best possible outcomes for all parties;
  • Support the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical, and rehabilitation support hubs;
  • Contribute to excellent return to work outcomes and lead the end-to-end claims management life cycle;
  • Coach and mentor case management personnel and collaborate with our additional Mental Health, Recovery, and RTW, and Technical support hubs;
  • Collaborate with internal stakeholders around return to work and claims strategy;
  • Participate in key business projects and initiatives.

About You
  • Previous experience and qualifications in injury rehabilitation and/or case management;
  • Tertiary qualifications in allied health, such as exercise physiology, physiotherapy, nursing, etc.

What We Offer
  • A competitive salary and a range of benefits, including 4 weeks annual leave, novated leasing opportunities, and health insurance discounts;
  • Flexible and hybrid work arrangements and mental health and wellbeing support for yourself and immediate family members;
  • Employee recognition awards and service milestone recognitions, peer support program, and annual flu vaccinations.

About Us

Gallagher Bassett is a leading third-party claims administrator, managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

We value inclusion and diversity and are committed to creating a workplace that is inclusive and respectful of all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.