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Chief Security Operations Manager

1 month ago

Melbourne, Victoria, Australia Wilson Security Pty Ltd Full time
Job Overview

We are seeking a dynamic and experienced Chief Security Operations Manager to lead our security team in Melbourne, CBD. As a key member of our management team, you will be responsible for managing a team of security officers and control room operators.

About the Role
  • Salary: $80,000 - $110,000 per annum (dependent on experience)
  • Location: Melbourne, CBD
  • Type: Full-time opportunity

This is a challenging and rewarding role that requires strong leadership skills, excellent communication, and the ability to work in a fast-paced environment. You will have the opportunity to make a real difference in the lives of our customers, tenants, and visitors.

Responsibilities
  1. Provide operational support to the facility management team to deliver and exceed service expectations.
  2. Produce high-quality reports and documentation.
  3. Ensure Contractor Compliance through Site Inductions and Review and Process of Correct Access/Work Permits
  4. Have a flexible and focused work ethic.
  5. Be proactive in Safety and Security Risk identification and issue resolution.
  6. Train, guide, and mentor a team of Security Officers
  7. Assess all alarms, incidents, and emergencies and provide the appropriate response.
Requirements
  • Strong customer service skills and the ability to maintain resilience within a fast-paced environment.
  • Understanding of Building/Facilities Management and Contractor Compliance will be highly regarded.
  • Intermediate computer skills and use of Microsoft Office programs
  • Experience using Fire (FIP, EWIS, ASE) and Security Systems (CCTV, Access, DVM) will be highly regarded.
  • Access Control and (BMS) Building Management Systems (previous experience with Honeywell systems will be highly regarded)
  • Excellent interpersonal and verbal/written communication skills
  • Client-centric approach with a positive attitude to change and continuous improvement.
  • Leadership skills, the ability to drive and lead your team.
  • Previous experience as a Chief Warden will be highly regarded.
  • Valid Victorian Security Licence (Control Room Endorsed)
  • Current First Aid Certificate
What We Offer
  • Comprehensive Training and Development Program
  • Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs
  • A supportive and inclusive work environment
  • The opportunity to work with a leading security company in Australia and New Zealand