Chief Security Operations Manager
3 days ago
We are seeking a dynamic and experienced Chief Security Operations Manager to lead our security team in Melbourne, CBD. As a key member of our management team, you will be responsible for managing a team of security officers and control room operators.
About the Role- Salary: $80,000 - $110,000 per annum (dependent on experience)
- Location: Melbourne, CBD
- Type: Full-time opportunity
This is a challenging and rewarding role that requires strong leadership skills, excellent communication, and the ability to work in a fast-paced environment. You will have the opportunity to make a real difference in the lives of our customers, tenants, and visitors.
Responsibilities- Provide operational support to the facility management team to deliver and exceed service expectations.
- Produce high-quality reports and documentation.
- Ensure Contractor Compliance through Site Inductions and Review and Process of Correct Access/Work Permits
- Have a flexible and focused work ethic.
- Be proactive in Safety and Security Risk identification and issue resolution.
- Train, guide, and mentor a team of Security Officers
- Assess all alarms, incidents, and emergencies and provide the appropriate response.
- Strong customer service skills and the ability to maintain resilience within a fast-paced environment.
- Understanding of Building/Facilities Management and Contractor Compliance will be highly regarded.
- Intermediate computer skills and use of Microsoft Office programs
- Experience using Fire (FIP, EWIS, ASE) and Security Systems (CCTV, Access, DVM) will be highly regarded.
- Access Control and (BMS) Building Management Systems (previous experience with Honeywell systems will be highly regarded)
- Excellent interpersonal and verbal/written communication skills
- Client-centric approach with a positive attitude to change and continuous improvement.
- Leadership skills, the ability to drive and lead your team.
- Previous experience as a Chief Warden will be highly regarded.
- Valid Victorian Security Licence (Control Room Endorsed)
- Current First Aid Certificate
- Comprehensive Training and Development Program
- Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs
- A supportive and inclusive work environment
- The opportunity to work with a leading security company in Australia and New Zealand
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