Guest Service Professional

5 days ago

Perth, Western Australia beBeeGuestService Full time $45,000 - $60,000

Looking for a new adventure? We have an exciting opportunity for a Guest Service Professional to join our team at our depot in 23 Stirling Cres, Hazelmere WA 6055, Australia.

Job Overview

The role of the Guest Service Professional is to ensure that all guests have a memorable and enjoyable experience with our campervan rental service. This involves handling incoming reservations, welcoming guests, and taking care of check-ins and check-outs. The ideal candidate will be responsible for preparing and cleaning our campervans, maintaining them in top condition, and monitoring maintenance and repairing needs. Additionally, the Guest Service Professional will register guests, monitor stock, and process payments.

Key Responsibilities
  • Handling incoming reservations and welcoming guests;
  • Preparing and cleaning our campervans;
  • Maintaining our campervans in top condition and monitor maintenance and repairing needs;
  • Registering guests, monitoring stock and processing payments;
  • Handling complaints and troubleshooting emergencies.
Requirements

We are looking for a travel enthusiast with an aptitude for direct contact with customers. Previous experience in Tourism, Hospitality, Retail or Rent-a-car is desirable. The ideal candidate will be fluent in English, eligible to work in Australia, have a valid driver's licence, and feel confident enough to drive a campervan. A responsible person who takes their work seriously and can be relied upon, as well as someone who is well-organized and good at solving problems, is highly valued.

Benefits

As a member of our team, you will have the opportunity to be part of a young, fast-growing, and innovative company where you make a difference. You will receive continuous training and coaching to develop the skills that matter to you. Our compensation package includes Performance and Referral Bonuses, and we offer free Road Trips so you can experience Indie firsthand trips around Europe, North America, and Oceania.

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