Certified Examination Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Pearson Full time

Excellence in delivering high-stakes exams to professionals and industries is at the heart of Pearson VUE's mission. As a global leader in this field, we are seeking a skilled and detail-oriented Casual Test Administrator to join our team.

With an attractive hourly pay rate of $$ per hour, this casual position offers flexibility across various shifts throughout the week, including weekdays (Monday to Friday) and weekends (Saturday and Sunday). Our operating hours range from 7am to 11pm.

As a Test Administrator, you will be responsible for providing exceptional customer service and ensuring a secure exam delivery environment. Your key duties will include:

  • Complying with all testing procedures and adhering strictly to company policies.
  • Verifying candidate identification and assisting with test setup.
  • Explaining exam procedures and proctoring/invigilating candidates during testing.
  • Troubleshooting technical issues and escalating policy breaches as necessary.
  • Performing light housekeeping duties such as vacuuming floors and sanitizing keyboards after each examination.

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Minimum one year of customer service experience, with experience proctoring or invigilating exams highly desirable.
  • Basic to intermediate proficiency in Microsoft Office applications.
  • The ability to sit for extended periods, bend, and lift up to 20 pounds independently.

Pearson values a culture of inclusivity, respect, and opportunity. We believe that diversity, equity, and inclusion drive innovation and create a more vibrant work environment.



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