Customer Service Representative
1 week ago
We are seeking a highly motivated and professional Customer Service Representative to join our team at Oaks Port Stephens Pacific Blue Resort. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.
Key Responsibilities:
- Welcome and check-in guests in a friendly and professional manner
- Communicate effectively with guests and colleagues to ensure a smooth stay
- Make bookings and assist guests with their stay
- Provide exceptional customer service and resolve any issues that may arise
Requirements:
- Previous experience in a customer-facing role, preferably in a hotel or resort environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Professional presentation and a positive attitude
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Discounts on accommodation and other benefits
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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