Customer Service Representative

1 week ago


Salamander Bay, Australia Minor Hotels Full time
Customer Service Representative

We are seeking a highly motivated and professional Customer Service Representative to join our team at Oaks Port Stephens Pacific Blue Resort. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.

Key Responsibilities:

  • Welcome and check-in guests in a friendly and professional manner
  • Communicate effectively with guests and colleagues to ensure a smooth stay
  • Make bookings and assist guests with their stay
  • Provide exceptional customer service and resolve any issues that may arise

Requirements:

  • Previous experience in a customer-facing role, preferably in a hotel or resort environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Professional presentation and a positive attitude

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on accommodation and other benefits

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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