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Customer Service Representative

2 months ago

Hervey Bay, Australia Total Tools Full time
{"title": "Customer Service Representative", "content": "Unlock Your Potential with Total Tools

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a well-presented store.

Key Responsibilities:

  • Process sales transactions with accuracy and efficiency
  • Provide expert advice and information on products to customers
  • Support customer queries and offer solutions
  • Maintain store displays and ensure a well-presented store
  • Process and maintain customer orders

Requirements:

  • Previous retail and/or trade experience
  • Strong passion for tools and trades
  • Excellent interpersonal skills and ability to build relationships
  • Comfortable with technology and computer literacy
  • Availability to work weekdays, weekends, and public holidays

Why Work for Total Tools?

We are a proud equal opportunity employer, committed to creating an inclusive environment for all employees. Our operating model respects and invests in our team and customers, and we live by our values: One Team, Own it & Get it Done, Customer First & Be the Difference.

We offer competitive wages, flexible rosters, and ongoing product training in market-leading brands. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.

", "lang_code": "en-US"}