Customer Service Representative

1 week ago


Warners Bay, New South Wales, Australia Belgravia Leisure Full time

About the Role

The role of Contact Centre Consultant involves successfully servicing inbound and outbound existing members' enquiries. They will actively provide a high service experience for the business, representing the facility and Belgravia Leisure in a positive and professional manner.

Key Responsibilities

The Contact Centre Consultant's primary responsibility is to achieve individual and team goals and targets as they relate to servicing our members as set out with the Team Leader.

Key Skills and Attributes

  • Have strong customer service skills
  • Previous experience in a similar position
  • Industry knowledge
  • Excellent communication skills
  • Hold current First Aid & CPR Certification
  • Working With Children Check (or equivalent) & National Police Check
  • Prior experience in fitness, sales, customer service or a retail environment is highly advantageous
  • Have a passion for fitness

What We're Looking For

We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service experiences. If you have a strong desire to work in a fast-paced contact centre environment and are committed to providing outstanding service, we'd love to hear from you.



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