Relocation Management Professional
3 weeks ago
Palmers Relocations is a leading provider of residential and commercial moving services in Victoria, offering over 50 years of industry expertise. We pride ourselves on our commitment to excellence, innovation, and exceptional customer service.
Key Responsibilities- Manage the packing and removals team to meet service delivery targets and customer expectations effectively.
- Oversee the entire moving process, ensuring high-quality care and attention to detail during packing, loading, transportation, and unloading of customer belongings.
- Maintain all packing materials, equipment, and vehicles in optimal condition for efficient operations.
- Monitor inventory levels and procure necessary packing supplies as required.
- Provide hands-on support to the team during peak periods or complex moves, leveraging your expertise to drive results.
- Identify opportunities to enhance operational efficiency and implement process improvements that benefit the team and customers alike.
- Foster a positive, safety-conscious work environment by providing coaching and development to team members, promoting a culture of excellence and collaboration.
- Liaise with the customer service team to address any customer inquiries or concerns efficiently.
- A minimum of three years' experience in a packing/removals management role within the transport and logistics industry.
- Excellent planning, organisational, and problem-solving skills are essential for success in this position.
- Strong leadership and people management capabilities are crucial for driving team performance and growth.
- The ability to work effectively under pressure and meet deadlines is vital for delivering excellent customer experiences.
- Solid knowledge of packing techniques, materials, and equipment is mandatory for ensuring seamless moving processes.
- Forklift and other machinery operating licences are highly regarded but not essential.
- Strong customer service orientation and effective communication skills are critical for building trust and satisfaction with our clients.
- A competitive salary of approximately $90,000 - $110,000 per annum, depending on experience, plus performance-based bonuses.
- Ongoing opportunities for career progression and professional development, enabling you to grow with our company.
- A supportive and collaborative work environment where teamwork and excellence are valued and rewarded.
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Relocation Manager Professional
1 month ago
Laverton North, Victoria, Australia Palmers Relocations Full timePalmers Relocations, a leading provider of residential and commercial moving services in Victoria, seeks an experienced Relocation Manager. With over 50 years of industry experience, we pride ourselves on our commitment to excellence, innovation, and exceptional customer service.About the RoleThe successful candidate will have at least 3 years of experience...
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