Customer Service and Logistics Specialist

3 days ago


Frenchs Forest, New South Wales, Australia imei Full time

At imei, we are seeking a highly skilled Customer Service and Logistics Specialist to join our growing team. This exciting opportunity will see you delivering exceptional customer experiences via email, phone, and live chat in a fast-paced environment.

We offer a unique chance to work with leading technology for mobile and unified communications, ensuring that customers are supported and empowered to get the most out of their services.

Your key responsibilities will include:

  • Providing first-level service and support to customers
  • Ensuring seamless connectivity and resolving technical issues efficiently
  • Order processing, picking, packing, and dispatching items
  • Maintaining accurate databases of logistics information
  • Coordinating and servicing all equipment, including performing administrative duties and providing support to various departments
  • Maintaining effective communication channels with colleagues across different teams

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • A proactive approach with a 'can-do' attitude
  • The ability to work well in a dynamic environment and adapt quickly to new situations
  • Previous experience in a logistical support role is preferred but not essential

In return, you can expect a competitive salary ranging from $60,000 to $80,000 per year, depending on your level of experience, as well as access to training and development opportunities. You'll also enjoy a range of benefits, including free coffee, monthly lunches, and free onsite parking.

If you're passionate about delivering exceptional customer experiences and have a talent for logistics, we encourage you to apply for this exciting opportunity at imei.



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