Front Office Team Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

Job Summary

We are seeking a skilled professional to lead our Front Office Team, delivering exceptional guest experiences and maintaining team energy.

Key Responsibilities

  • Guide the hotel's day-to-day operations with expertise.
  • Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere.
  • Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.
  • Contribute to roster planning and preparation.
  • Embrace authenticity and let your unique self-shine in every shift.

Requirements

  • Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor.
  • Proficiency in using reservation and property management systems is a plus.
  • Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills.
  • Masterful in the art of both the written and spoken communication.
  • Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays.

What We Offer

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
  • Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy.
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
  • Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.

About Us

We welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. We are an inclusive company, building diverse teams across the globe.

Elevate your career in a dynamic and welcoming environment where every day brings new opportunities.

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