
Front Office Team Lead
1 week ago
Job Title: Front Office Leader
\We are seeking a skilled professional to lead our front office and guest services teams, ensuring seamless day-to-day operations and delivering an exceptional guest experience.
\Key Responsibilities:
\- Lead the front office and guest services teams to ensure efficient operations.\
- Oversee daily operations of the Front Desk, lobby, and restaurant, including supervising staff and maintaining high service quality.\
- Develop strategies to improve guest satisfaction, loyalty, and retention.
Requirements:
\- A degree in Hospitality or a related field is required.\
- Minimum 2-3 years of experience in a similar role, preferably in a managed hotel environment.\
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.\
- Proven problem-solving and analytical skills, with the ability to think critically and make sound decisions.\
- Ability to work well under pressure, prioritizing tasks and managing multiple responsibilities simultaneously.\
- Proficiency in hospitality systems and Microsoft Office applications.
About This Role:
\- An opportunity to work in a fun and supportive team environment.\
- Professional development and career growth opportunities across the global network.\
- Discounts on dining and experiences worldwide through our employee program.
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