Post-Sales Transformation Specialist
7 days ago
Transformative SAP Role in Queensland
About the OpportunityWe are seeking a seasoned Customer Success Manager to join our dynamic team in Brisbane. As a key member of our organization, you will play a pivotal role in ensuring our customers achieve long-term success with their SAP solutions.
Key Responsibilities- Own the post-sales relationship with assigned customers, driving desired outcomes through SAP solutions.
- Develop and manage customer success plans, including forecasting, account strategies, and engagement roadmaps.
- Monitor customer health metrics, satisfaction scores, and usage trends to proactively address risks and opportunities.
- Relevant tertiary qualifications in a technical, business, or software-related field.
- Proven experience in customer success, account management, or post-sales consulting within the tech or enterprise software space.
- Strong understanding of SAP solutions and delivery models (S/4HANA, Cloud, AMS, etc.).
- Work hands-on with SAP's newest technologies, including S/4HANA, BTP, and Joule.
- Benefit from competitive pay, company-provided laptop, and supportive work-life balance.
This is an exciting opportunity to work with a fast-growing SAP partner delivering projects with some of Australia's leading enterprises. Our diverse and inclusive team continually improves together and achieves the best outcomes for our customers.
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