Hotel Operations Manager
10 hours ago
Company Overview
LUXXE Outsourced Hotel Services is a boutique services company operating in various Australian cities. We provide highly-trained staff across various roles including Housekeeping, Rooms and Public Areas.
We focus on providing excellence to our clients and a supportive environment for our employees.
About the Role
We are seeking an experienced Assistant Housekeeping Manager to help head up our hotel team. The role is critical to our success, covering Housekeeping Managers' days off and supervising the team on other days. This opportunity allows you to develop your skills and potentially become a Housekeeping Manager in the future.
Key Responsibilities
- Covering Housekeeping Managers' days off and taking charge of the team during their absence
- Supervising the team on other days, driving performance and productivity
- Maintaining high-quality standards and adhering to Client requirements
- Ensuring compliance with hospitality industry awards and maintaining accurate records
- Leading workplace safety initiatives and promoting a safe working environment
- Conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times
Requirements and Qualifications
- Proven experience as a 2IC or similar role in a 4 or 5-star Housekeeping Department
- Demonstrated leadership skills and ability to manage a team
- Excellent communication and interpersonal skills
- Able to work a rotating roster, including weekends, and possess full Australian working rights
- Possess excellent grooming and presentation skills
Benefits
- Comprehensive training programs
- A positive, supportive, and inclusive work culture
- Rewards for hard work and dedication
Estimated Salary: $60,000 - $80,000 per annum (dependent on experience)
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