Guest Service Director

1 day ago


Perth, Western Australia beBeeHospitality Full time $120,000 - $144,000

Our team is seeking a Hospitality Leader to oversee all property operations and ensure exceptional customer service.

Key Responsibilities:
  • Oversight of daily hotel operations, focusing on guest voice and satisfaction.
  • Representing the property management in resolving any guest-related situation.
  • Leading Front Office Teams to achieve Guest Services and Front Desk Goals.
  • Maintaining high levels of hospitality and service standards.
  • Implementing projects and policies to drive business success.
  • Developing and coaching team members to improve their knowledge and skills.
Requirements:
  • Experience in daily hotel operations and leadership experience.
  • Current WA RSA and drivers' license (manual preferred).
  • Hospitality experience with a focus on guest voice and excellent people skills.
  • Ability to maintain organization, efficiency, and lead by example.

We are looking for a professional who can prioritize guest satisfaction, drive business growth, and develop a high-performing team. If you are passionate about delivering exceptional customer service and leading a dynamic team, we encourage you to apply.


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