Hotel Director

6 hours ago

Perth, Western Australia Bebeehospitality Full time

Director of Hospitality
Elevate your career in the hospitality industry by taking on the challenge of a Hotel Director role.
As a seasoned leader, you will oversee the daily operations of hotels and motels to ensure seamless service delivery. With a focus on exceptional guest experiences and high-performing teams, this dynamic position requires a blend of leadership, organisational skills, and a keen understanding of customer service.
Key Responsibilities:
Team Leadership:
Recruit, train, and evaluate hotel staff to drive high levels of service excellence.
Guest Relations:
Address inquiries, resolve complaints, and maintain positive relationships with guests throughout their stay.
Financial Management:
Monitor budgets, manage expenses, and achieve profitability through effective financial planning.
Marketing Strategies:
Develop promotional campaigns to attract guests and increase occupancy rates.
Facility Maintenance:
Ensure hotels' facilities are well-maintained, clean, and compliant with health and safety regulations.
Event Coordination:
Organise and manage events, conferences, and meetings held at the hotel.
Inventory Control:
Manage supplies and inventory for hotel operations, including food and beverage services.
Regulatory Compliance:
Maintain adherence to local laws, regulations, and industry standards.
Customer Feedback:
Collect and analyse guest feedback to enhance services and improve the overall guest experience.

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