
Guest Service Agent
17 hours ago
Posted Tuesday 29 July 2025 at 4:00 pm Expires Sunday 31 August 2025 at 3:59 pmTitle: Guest Service AgentPosition Overview:To anticipate and meet the needs and desires of the hotel's guests, ensure that guests' room requirements are fulfilled, maintain high standards of service, and adhere to the policies and procedures of the hotel.Our Vision: being leaders in creating experiences and properties that escape the ordinary.Our Purpose: to make the day better for ourselves, each other, our group, our customers, and communities by living our values of empowerment, possibilities, and community.Our Goals:Growing revenue above marketBusiness transformationOur Values:Empowerment: We make it happenPossibilities: We evolve and innovateCommunity: We make the connectionKey Accountabilities:Anticipate and attend to guest needs immediately.Greet guests warmly upon entry and departure.Check guests in and out efficiently and according to hotel procedures.Process transactions accurately and efficiently.Coordinate with Housekeeping, Reservations, and Maintenance to prepare rooms.Communicate guest requests to relevant departments and follow up.Handle guest messages and facsimiles promptly.Report guest comments and complaints to management.Be knowledgeable about local area, hotel services, and events.Know current room rates and packages.Manage reservations accurately and timely.Participate in training sessions.Follow operational policies and maintain a safe environment.Adhere to health and safety guidelines.Follow cashiering policies and procedures.Maintain operating equipment.Complete opening and closing duties.Assist telephone and back-office staff when needed.
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Guest Service Agent
4 weeks ago
Perth, Western Australia Pan Pacific Perth Full timeJoin to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...
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Guest Service Agent
3 weeks ago
Perth, Western Australia Pan Pacific Perth Full timeJoin to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...
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Guest Services Agent
2 days ago
Perth, Western Australia Buscojobs Full timeAccor Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Guest Services Agent role at AccorMercure Perth is conveniently located in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. The hotel features 239 well-appointed rooms, a restaurant, cafe, bar, heated rooftop swimming pool,...
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Guest Service Agent
2 weeks ago
Perth, Western Australia Mercure Hotels Full timeCompany DescriptionMercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.We are seeking a dynamic and dedicated...
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Guest Service Agent
17 hours ago
Perth, Western Australia Event Hospitality & Entertainment Limited Full timePosted Tuesday 29 July 2025 at 4:00 pm | Expires Sunday 31 August 2025 at 3:59 pmTitle:Guest Service AgentPosition Overview:To anticipate and meet the needs and desires of the hotel's guests, ensure that guests' room requirements are fulfilled, maintain high standards of service, and adhere to the policies and procedures of the hotel.Our Vision:being leaders...
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Guest Service Agent
2 days ago
Perth, Western Australia Buscojobs Full timePosition Overview :To anticipate and meet the needs and desires of the hotel's guests, to ensure that guests' room requirements are fulfilled, to maintain the established high standard of service, and to adhere to the policies and procedures of the hotel.Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose...
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Front Office Guest Service Agent
3 weeks ago
Perth, Western Australia IHG Hotels & Resorts Full timeInterContinental Hotels & Resorts is one of the world's leading hotel companies. Present in over 100 countries, with more than 6,000 hotels globally.You'll know some or all of our 19 hotel brands. They are some of the best known and most popular in the world, for example InterContinental Hotels & Resorts, Holiday Inn, Crowne Plaza, Regent, Six Senses, Hotel...
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Front Office Guest Service Agent
3 weeks ago
Perth, Western Australia IHG Hotels & Resorts Full timeInterContinental Hotels & Resorts is one of the world's leading hotel companies. Present in over 100 countries, with more than 6,000 hotels globally.You'll know some or all of our 19 hotel brands. They are some of the best known and most popular in the world, for example InterContinental Hotels & Resorts, Holiday Inn, Crowne Plaza, Regent, Six Senses, Hotel...
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Guest Service Agent
2 weeks ago
Perth, Western Australia Pan Pacific Perth Full timeAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on creating a safe workplace aligned with our core values, recognising that our team's talent is key to our success.The RoleReporting to the Director of Rooms and Front Office...
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Guest Services Associate
2 days ago
Perth, Western Australia beBeeHospitality Full timeUnlock Your Potential as a Guest Services ProfessionalA guest services professional is responsible for ensuring that guests have an exceptional experience during their stay. This includes anticipating and meeting the needs of guests, maintaining high standards of service, and adhering to established hotel policies and procedures.Our team strives to create...