Product Solutions Specialist

2 days ago

Brisbane, Queensland, Australia beBeeProduct Full time $90,123 - $123,456
Product Lead Job Description

This role involves supporting the Product and Innovation Manager through the full product lifecycle, from concept and design to delivery and optimisation.

  • Develop strong relationships to enable smooth deployment and customer engagement.
  • Collaborate cross-functionally to build delivery plans for all product initiatives.
  • Collaborate with the Customer Experience Team to leverage key insights to B2B customer and partner needs, behaviours and operational contexts.
  • Partner cross-functionally to manage the product roadmap, balancing priorities, schedules, budgets, resources and desired outcomes.
  • Build market understanding, identifying barriers and opportunities.
  • Monitor trends and industry developments to inform and inspire future service and product designs.
  • Lead product readiness activities ensuring clear communication, documentation and training before operational handover.
  • Provide reporting, analysis and insights to support product decisions and continuous improvement.

Requirements:

  • Minimum 2-3 years experience in product or solution delivery with accountability for delivering service solutions.
  • Ability to see the big picture, connect insights to product and service design.
  • Exceptional stakeholder management skills with a collaborative approach to create and deliver outcomes.
  • Customer-centric mindset with an understanding of behaviours, needs and experience design.
  • Capability in commissioning, interpreting and applying qualitative and quantitative market research.
  • Proficient in data analytics and visualisation tools with the ability to turn insights into actions.
  • Tertiary qualifications in business, marketing, innovation, engineering or a related field, or equivalent practical experience.
  • Eligibility to hold a Blue Card

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