Senior Product Support Solutions Specialist

1 day ago


Brisbane, Queensland, Australia beBeeIntegrated Full time $200,000 - $240,000

Key Specialist for Integrated Product Support

The role of this specialist involves leading the design, development and maintenance of support system solutions for complex programs. This position is a key member of the Product Support Maintenance and Training Capability team within Boeing Defence Australia.

In this role you will gain exposure to and contribute to BDA's new business pursuits in the Battlespace Communications Systems Enterprise. Key responsibilities include:

  • Directing the architectural design of the Support System for all BCS programs.
  • Facilitating harmonisation of the Support System among all BCS customers.
  • Identifying and implementing tools to optimise work performance while fulfilling customer requirements.
  • Working with the BCS Chief Engineer and IPTs to ensure Mission System Design is aligned with an effective support system.
  • Leading the development and structure of Support System specifications.
  • Engaging with BCS campaigns to deliver competitive responses.
  • Defining BCS Enterprise support requirements, including costs, technical objectives, definitions, statement of work breakdowns, reports, master schedules, program implementation, and integration plans.
  • Overseeing the implementation of effective BCS product support strategies that address all 12 IPS elements.
  • Reviewing BCS Enterprise program and engineering change proposals.
  • Mentoring and training BCS Enterprise IPS team members.

The successful candidate will possess excellent communication skills and be able to think outside the box.

Desirable Experience/Qualifications:

  • Minimum of 10 years' demonstrated experience leading / managing in complex ILS or support system environments.
  • Experience working with integrated/multi-skilled teams to respond to tenders / writing proposals for Defence programs.
  • Formal qualifications or significant demonstrated experience in leading and delivering successful logistics/support systems analysis for major acquisition programs.
  • Experience working with Integrated Logistics Support standards; for example, MIL-STD-1388, DEF (AUST) 5691/5692, and GEIA-STD-0007C Logistics Product Data.
  • Eligibility for an Australian Government Security Vetting Agency Defence Security Clearance.
  • Current Australian Citizenship.

This role is based in Brisbane.

Benefits of Working with Us:

  • We are committed to providing a flexible work environment so that we can recruit and retain the best talent.
  • Equal Opportunity Employer: We do not accept unlawful discrimination in our recruitment or employment practices on any grounds.
  • Membership of the Valuable 500 and welcome applications from candidates with disabilities.

Why Work with Us?

We are an innovative industry leader with teams in more than 65 countries.



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