
Lending Expert
4 days ago
Job Profile
The Branch Lending Specialist role is a key position in delivering exceptional customer service and promoting banking products and services to the local community.
About the Role
- Provide expert advice and support to customers on their retail banking and lending needs, fostering strong relationships and identifying opportunities for growth and referrals.
- Develop and maintain a comprehensive knowledge of lending and ancillary products, ensuring informed decision-making and excellent customer outcomes.
- Maintain accurate records and adhere to regulatory requirements, ensuring compliance and minimising risk.
- Collaborate with the Branch Manager to promote the bank's brand and purpose, driving business success and customer satisfaction.
Key Responsibilities
- Minimum 2 years' experience in mortgage lending or credit assessment, with a proven track record of success.
- Demonstrated expertise in working with various banking products, including lending and ancillary services.
- Proven ability to network with key stakeholders and pursue leads, driving business growth and customer engagement.
- Exceptional interpersonal and communication skills, with the ability to problem solve complex financial problems and work collaboratively as part of a team.
Preferred Qualifications
- Thorough knowledge of the Financial Services Code and Acts (FSRA, Credit Union Code of Practice, Privacy Act), with the ability to apply this knowledge in a practical context.
- ASIC Tier 2 requirement or ability to acquire rapidly, ensuring compliance and minimising risk.
- Cert IV in Mortgage Brokering (desirable), demonstrating a high level of expertise and commitment to professional development.
About Us
We're committed to building a strong, inclusive, and diverse workplace where people feel valued, connected, and respected. We value diverse backgrounds, cultures, abilities, ideas, and experiences, recognising the benefits they bring to our work, communities, and customers.
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