State Administration Manager

2 weeks ago

Erskine Park, New South Wales, Australia Cleanaway Full time
About the Role

We are seeking an experienced State Administration Manager to join our team at Cleanaway. As a key member of our billing operations, you will be responsible for managing a team that handles invoicing, account queries, and billing reconciliations.

Key Responsibilities
  • Oversee the day-to-day administrative functions of the Billings Team, ensuring timely and accurate invoicing and billing processes.
  • Lead and develop a high-performing team of administrators, fostering a positive work environment and promoting growth.
  • Ensure compliance with Cleanaway's policies and procedures, while identifying areas for process improvement and automation.
  • Collaborate with cross-functional teams to address billing discrepancies, resolve issues, and enhance customer satisfaction.
  • Monitor team KPIs and performance metrics, driving continuous improvement to meet organizational goals.
  • Analyze billing data to identify trends, highlight issues, and recommend strategies to improve revenue accuracy and cash flow.
About You
  • Proven experience in an administrative team management role, ideally within Transport, or any similar industrial environment is desirable.
  • Strong leadership skills with a track record of managing, motivating, and developing teams.
  • Excellent attention to detail and organizational skills, with the ability to manage conflicting priorities.
  • Exceptional communication and interpersonal skills, with the ability to build relationships with internal teams and external clients.
  • Proficiency in Microsoft Office Suite, especially Excel; experience with billing or financial software is highly desirable.
Why Join Cleanaway?
  • Competitive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • Supportive and safe work environment
  • Paid parental leave
  • Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.
Our Process

We are committed to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

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