State Administration Manager

5 days ago

Erskine Park, New South Wales, Australia Cleanaway Full time

About Cleanaway

We are a high growth, ASX listed organisation with over 7500 employees, dedicated to making a sustainable future possible, together.

Our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.

We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

Our team is responsible for managing a team that handles invoicing, account queries, and billing reconciliations, ensuring the timely and accurate processing of customer accounts.

Key responsibilities will include:

  • Oversee the day-to-day administrative functions of the Billings Team, ensuring timely and accurate invoicing and billing processes.
  • Lead and develop a high-performing team of administrators, fostering a positive work environment and promoting growth.
  • Ensure compliance with Cleanaway's policies and procedures, while identifying areas for process improvement and automation.
  • Collaborate with cross-functional teams to address billing discrepancies, resolve issues, and enhance customer satisfaction.
  • Monitor team KPIs and performance metrics, driving continuous improvement to meet organisational goals.
  • Analyse billing data to identify trends, highlight issues, and recommend strategies to improve revenue accuracy and cash flow.

About You

  • Proven experience in an administrative team management role, ideally within Transport, or any similar industrial environment is desirable.
  • Strong leadership skills with a track record of managing, motivating, and developing teams.
  • Excellent attention to detail and organisational skills, with the ability to manage conflicting priorities.
  • Exceptional communication and interpersonal skills, with the ability to build relationships with internal teams and external clients.
  • Proficiency in Microsoft Office Suite, especially Excel; experience with billing or financial software is highly desirable.

Why work with Cleanaway?

  • Competitive salary package
  • Flexible working arrangements
  • Career opportunities in a high growth, Australian business
  • Supportive and safe work environment
  • Paid parental leave
  • Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Let's make a positive impact together.

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