Hearing Services Coordinator

2 weeks ago

Mosman, New South Wales, Australia Audika Full time

Audika Clinic Co-ordinator Role:

This is a pivotal role in each Audika clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational skills will help more people get access to better hearing.

As a Clinic Co-ordinator, you will collaborate with Clinicians and Hearing Technicians to provide quality hearing healthcare outcomes for all our clients. You will learn about all our products, services, our competitive advantages, and government funding programs. With this knowledge, you will apply tailored client-specific sales strategies ensuring they get the best possible solutions.

Your Key Responsibilities:

  • Book and confirm appointments for clients with our online schedule tool
  • Work with clients to determine their entitlement to government funding assistance and health fund rebates
  • Follow up with existing clients to encourage renewal of the maintenance program
  • Perform hearing screening checks (full training is provided)
  • Provide administrative support for day-to-day clinic operations

What We Are Looking For:

  • Previous customer service experience in a retail, hearing care services, pharmacy, or allied health environment
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Computer literacy skills
  • A current valid visa to work in Australia

What's in it for you:

  • Permanent part-time role
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts

  • Hearing Care Coordinator

    3 weeks ago

    Mosman, New South Wales, Australia Audika Full time

    About This RoleWe are seeking a skilled and passionate professional to join our team as a Hearing Care Coordinator at Audika.The RoleThis is a pivotal position within our clinics that contributes to our overall performance and enhances our customers' experience.As a Hearing Care Coordinator, you will collaborate with Clinicians and Hearing Technicians to...

  • Hearing Care Coordinator

    4 weeks ago

    Mosman, New South Wales, Australia Audika Full time

    About the Role:Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. As a Hearing Care Coordinator, you will play a pivotal role in each clinic, contributing to clinic performance and enhancing our customers' experience.You will collaborate with Clinicians and Hearing...

  • Customer Service Coordinator

    1 week ago

    Mosman, New South Wales, Australia Audika Full time

    About AudikaAudika is a leading hearing healthcare group, part of the global Demant organization. With over 17,500 staff worldwide and operations in more than 30 countries, we provide innovative solutions to help people with hearing loss. In Australia, our network of clinics offers a wide range of hearing services, striving to improve the quality of life for...

  • Hearing Health Specialist

    3 weeks ago

    Mosman, New South Wales, Australia Audika Full time

    About This Role:Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. We are looking for a passionate and purpose-driven individual to be a Clinic Coordinator in our Mosman and Ryde clinics.Key Responsibilities:Book and confirm appointments for clients with our online schedule...

  • Patient Services Coordinator

    2 weeks ago

    Mosman, New South Wales, Australia Kieser Australia Full time

    About Kieser AustraliaKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of highly skilled professionals are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.Job Description:We are seeking a Patient Services...

  • Client Service Coordinator

    7 hours ago

    Mosman, New South Wales, Australia Kieser Australia Full time

    About UsKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.We deliver high-quality care using science and evidence-based methods to achieve the best outcome.The RoleAs a Client Advisor, you will be committed to welcoming clients with enthusiasm and care. Your responsibilities will...

  • Client Services Coordinator

    3 weeks ago

    Mosman, New South Wales, Australia Kieser Australia Full time

    About UsKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.The RoleWe are seeking a skilled...

  • Client Service Representative

    4 days ago

    Mosman, New South Wales, Australia Kieser Australia Full time

    About Kieser AustraliaKieser Australia is a leading network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.Our team of skilled professionals, including Physiotherapists, Exercise Physiologists, and Exercise Scientists, are dedicated to delivering exceptional care using evidence-based methods to achieve the best outcomes.The...

  • Customer Service Representative

    1 month ago

    Mosman, New South Wales, Australia Telstra Full time

    At Telstra, we're seeking a talented Customer Service Representative to join our retail team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and providing tailored solutions to meet our customers' needs.Key Responsibilities:Provide outstanding customer service and support to our customersDevelop and...

  • Customer Service Specialist

    2 days ago

    Mosman, New South Wales, Australia Reece Group Full time

    Raise your career with Reece Group, Australia's leading supplier of plumbing and bathroom products. We're seeking a skilled Customer Service Specialist to join our Trade Counter team in Mosman.As part of this role, you'll provide exceptional customer service and information about our products, helping plumbers and other tradespeople access the materials they...

  • Client Service Representative

    2 weeks ago

    Mosman, New South Wales, Australia Kieser Australia Full time

    About UsKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.We are committed to delivering exceptional patient care using science and evidence-based methods.The Role:A Client Advisor will be responsible for welcoming clients with enthusiasm and providing administrative support to the leadership and...

  • Customer Service Operations Lead

    3 weeks ago

    Mosman, New South Wales, Australia Bupa Full time

    About the RoleThe Customer Service Manager will lead a customer-focused administration team within the Care Home, ensuring consistent customer service across all core focus areas. This is a full-time permanent role with a salary range of $36.00 to $42.00 per hour, plus superannuation.Key Responsibilities:Resident Placement: Administer and lead the resident...

  • Customer Service Manager

    3 weeks ago

    Mosman, New South Wales, Australia Bupa Full time

    About the RoleThe Customer Service Manager at Bupa Mosman will lead a customer-centric administration team within the Care Home. This is a full-time permanent role, responsible for ensuring consistent customer service across all three core focus areas: Resident Placement, Employee Service, and Reception.Resident Placement:Actively engage and seek referral...

  • Clinical Support Specialist

    2 weeks ago

    Mosman, New South Wales, Australia Audika Full time

    Job OverviewAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.We are seeking an exceptional Clinical Support Specialist to join our team in Mosman and Ryde Clinics. In this pivotal role, you will contribute to clinic performance and enhance our customers' experience.About...

  • Customer Service Representative

    2 weeks ago

    Mosman, New South Wales, Australia Reece Group Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for providing top-notch support to tradespeople and helping them find the products they need?We're seeking a highly skilled Customer Service Representative to join our Trade Counter team at Reece Group. As a key member of our team, you'll play a vital role in ensuring...

  • Customer Service Manager

    4 weeks ago

    Mosman, New South Wales, Australia Bupa Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to lead our administration team at Bupa Mosman. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our residents and employees.Key Responsibilities:Lead the customer service team to provide a consistent...

  • Taronga Zoo Events Coordinator

    1 day ago

    Mosman, New South Wales, Australia Trippas White Group Full time

    At Trippas White Group, we pride ourselves on delivering exceptional events and experiences for our clients. As an Events Centre Receptionist at Taronga Zoo, you will be part of a dynamic team that is dedicated to providing top-notch service and hospitality.The RoleWe are seeking a highly organized and customer-focused individual to join our team as an...

  • Event Centre Hospitality Coordinator

    5 days ago

    Mosman, New South Wales, Australia Trippas White Group Full time

    We are seeking a highly skilled and customer-focused Event Centre Receptionist to join our team at Taronga Zoo's iconic venue spaces.About UsTaronga Zoo's event spaces boast breathtaking views across the Sydney Opera House and the Harbour Bridge, making it Sydney's most sought-after event space. The stunning sunset views of the Sydney city skyline provide a...

  • Hospitality Assistant

    1 week ago

    Mosman, New South Wales, Australia Bupa Full time

    About Bupa MosmanBupa Mosman is a modern care home situated in a picturesque suburb on Sydney's Lower North Shore, approximately 20 minutes from the city centre. The facility is conveniently located near the local community, Balmoral beach, medical centres, shopping villages, restaurants, cafes, parks, and transportation links.The care home features 64 beds,...

  • Business Development Associate

    1 week ago

    Mosman, New South Wales, Australia Kieser Australia Full time

    About UsKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of experienced professionals are dedicated to providing the highest standard of care using evidence-based methods.The RoleWe are seeking an exceptional Business Development Associate - Client Liaison to join our team at Kieser...